2026 Cadillac Vistiq Owner's Manual Recall (25V819)

Recall 25V819 at a glance

What is wrong with the 2026 Cadillac Vistiq in recall 25V819?

The radio may not have been set to the correct status to download the electronic owner's manual during production.

General Motors is recalling certain 2026 Cadillac Vistiq electric vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”

Is it safe to drive a 2026 Vistiq with recall 25V819?

NHTSA has not told owners to stop driving, but the risk is real: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

NHTSA describes the risk this way: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the owners and service and other manual.

Which vehicles are included in recall 25V819?

Recall 25V819 covers 94 vehicles: 2026 Cadillac Vistiq.

NHTSA lists 94 vehicles in this campaign, built March 12, 2025 to June 27, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Vistiq owner's manual recall?

Yes. Dealers will reset the vehicle radio which will facilitate automatic download of the electronic owner’s manual, free of charge.

Dealers will reset the vehicle radio which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is A252516680. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.

When was recall 25V819 announced?

General Motors, LLC reported recall 25V819 to NHTSA on November 25, 2025. NHTSA lists the owner letter date as December 30, 2025.

This recall was filed 10 months ago, and vehicles were built over a span of 107 days. If your Vistiq was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Vistiq is part of recall 25V819?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V819 is open on your Vistiq, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V819000 is open on your Vistiq, it will be listed there, along with Cadillac recall number A252516680. You can also ask any Cadillac dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Vistiq owners do about recall 25V819?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V819000 applies to your Vistiq.
2. Book the recall appointment with any authorized Cadillac dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any owners and service and other manual symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Vistiq owners reporting to NHTSA?

Owners have filed 21 complaints with NHTSA about these vehicles since 2020, 5 of them about the other equipment.

Too few NHTSA complaints about the other equipment have been filed since recall 25V819 was reported (3) to say whether the fix is holding.

NHTSA’s public complaint database lists 21 owner complaints filed since 2020 for the vehicles in this recall, and 5 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2026 Cadillac Vistiq: 21 complaints in total, 5 about the other equipment

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The glare from the dash to the windshield on occasion is so severe that it is impossible to see/avoid a pedestrian or other vehicle close in front of you. This is a major safety issue.

2026 Cadillac Vistiq owner, IA, NHTSA complaint 11685612, filed September 8, 2025

The 2 silver speaker covers (located on each corner) and griddle panel (located behind the steering wheel) on the dashboard. When driving against the sun, The reflections of the covers and panel glare against the windshield and causing the visibilty of driving. Everything should be a clear view on the windshield when driving.

2026 Cadillac Vistiq owner, TX, NHTSA complaint 11691805, filed October 7, 2025

Completely lost power because battery ran out, and since Cadillac only provided a digital owner's manual, not a printed one, it could only be accessed if the vehicle had power. We were stranded in an area without cell service and could not consult a manual to determine what to do.

2026 Cadillac Vistiq owner, CA, NHTSA complaint 11721552, filed March 2, 2026

Can recall 25V819 make my Vistiq a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V819000 does not automatically make your Vistiq a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Even an equipment recall can matter in a lemon law claim if the problem keeps coming back or the 2026 Cadillac Vistiq spends many days at the dealer.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2026 Cadillac Vistiq has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V819