2024 Cadillac XT4 Owner's Manual Recall (24V575)
General Motors, LLC · 22 vehicles · Reported August 1, 2024
General Motors, LLC is recalling 22 2024 Cadillac XT4; 2024 Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems." The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury. Dealers will make the repair free of charge.
Recall 24V575 at a glance
| NHTSA campaign number | 24V575000 |
|---|---|
| Manufacturer recall number | N242454040 |
| Date reported to NHTSA | August 1, 2024 |
| Manufacturer | General Motors, LLC |
| Vehicles | 2024 Cadillac XT4; 2024 Chevrolet Malibu |
| Units affected | 22 |
| Component | Equipment > Other > Owners / Service / Other Manual |
| Safety risk | The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury. |
| Fix | Available at dealers |
What is wrong with the 2024 Cadillac XT4 in recall 24V575?
The vehicles may have the wrong owner's manual in the glove box.
General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Is it safe to drive a 2024 XT4 with recall 24V575?
NHTSA has not told owners to stop driving, but the risk is real: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
NHTSA describes the risk this way: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
There is no do-not-drive order on this campaign. If your XT4 shows warning lights or behaves differently in a way that involves the owners and service and other manual, have it checked before driving further.
Which vehicles are included in recall 24V575?
Recall 24V575 covers 22 vehicles: 2024 Cadillac XT4; 2024 Chevrolet Malibu.
NHTSA lists 22 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Cadillac | XT4 |
| 2024 | Chevrolet | Malibu |
What is the fix for the XT4 owner's manual recall?
Yes. Dealers will provide owners with the correct manual, free of charge.
Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.
When was recall 24V575 announced?
General Motors, LLC reported recall 24V575 to NHTSA on August 1, 2024. NHTSA lists the owner letter date as August 26, 2024.
| Date | What happened |
|---|---|
| August 1, 2024 | General Motors, LLC filed the defect report with NHTSA; NHTSA assigned campaign 24V575000. |
| August 26, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 26 months ago. If your XT4 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my XT4 is part of recall 24V575?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V575 is open on your XT4, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V575000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should XT4 owners do about recall 24V575?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V575000 applies to your XT4.
- Book the recall appointment with any authorized Cadillac dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any owners and service and other manual symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are XT4 owners reporting to NHTSA?
Owners have filed 73 complaints with NHTSA about these vehicles since 2020, 10 of them about the other equipment.
Since recall 24V575 was reported on August 1, 2024, owners have filed 10 complaints with NHTSA about the other equipment on these vehicles. 1 of them (10%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the other equipment and were received on or after August 1, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related other equipment issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 73 owner complaints filed since 2020 for the vehicles in this recall, and 10 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Chevrolet Malibu: 42 complaints in total, 10 about the other equipment
- 2024 Cadillac XT4: 31 complaints in total, 0 about the other equipment
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact rented a 2024 Chevrolet Malibu. The contact was an Uber driver. The contact stated that the VIN was previously included in NHTSA Campaign Numbers: 26V212000 (Back Over Prevention) and 24V575000 (Equipment). The contact believed that the vehicle should not have been rented with the open recalls. The vehicle was not diagnosed or repaired.
2024 Chevrolet Malibu owner, GA, NHTSA complaint 11744486, filed June 16, 2026
Water is pooling in the trunk of my car. I took it to the chevy dealership for a diagnostic and today, they told me water is leaking into the car because of a faulty seal. I just did some research online and have learned that this has been a common issue.
2024 Chevrolet Malibu owner, NC, NHTSA complaint 11706649, filed December 22, 2025
My rearview camera froze while I was reversing. Also when I put the vehicle into drive, the screen stayed on the backup camera after it eventually unfroze, showing the road behind me, it was very distracting.
2024 Chevrolet Malibu owner, CA, NHTSA complaint 11737987, filed May 15, 2026
Can recall 24V575 make my XT4 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V575000 does not automatically make your XT4 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Even an equipment recall can matter in a lemon law claim if the problem keeps coming back or the 2024 Cadillac XT4 spends many days at the dealer.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Cadillac XT4 has needed other repairs for the same defect, those visits count toward a lemon law claim.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your XT4 been back to the dealer for this problem?
Call 877-536-6620Other Cadillac XT4 recalls
Frequently asked questions about recall 24V575
Did the recall 24V575 fix work?
Since recall 24V575 was reported on August 1, 2024, owners have filed 10 complaints with NHTSA about the other equipment on these vehicles. 1 of them (10%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 26, 2024.
Is the 24V575000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my XT4 is part of recall 24V575000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V575000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Cadillac, Chevrolet. Prior results do not guarantee a similar outcome.