2023 Cadillac Lyriq Body Control Module Software Recall (23V682)
General Motors, LLC · 62 vehicles · Reported October 12, 2023
General Motors, LLC is recalling 62 2023 Cadillac Lyriq vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds. Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 23V682 at a glance
| NHTSA campaign number | 23V682000 |
|---|---|
| Manufacturer recall number | N232422960 |
| Date reported to NHTSA | October 12, 2023 |
| Manufacturer | General Motors, LLC |
| Vehicles | 2023 Cadillac Lyriq |
| Units affected | 62 |
| Component | Electrical System > Body Control Module > Software |
| Safety risk | Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Cadillac Lyriq in recall 23V682?
The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.
Is it safe to drive a 2023 Lyriq with recall 23V682?
NHTSA has not told owners to stop driving, but the risk is real: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.
NHTSA describes the risk this way: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 23V682?
Recall 23V682 covers 62 vehicles: 2023 Cadillac Lyriq.
NHTSA lists 62 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Cadillac | Lyriq |
What is the fix for the Lyriq body control module software recall?
Yes. Dealers will reprogram the BCM, free of charge.
Dealers will reprogram the BCM, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232422960.
When was recall 23V682 announced?
General Motors, LLC reported recall 23V682 to NHTSA on October 12, 2023. NHTSA lists the owner letter date as November 14, 2023.
| Date | What happened |
|---|---|
| October 12, 2023 | General Motors, LLC filed the defect report with NHTSA; NHTSA assigned campaign 23V682000. |
| November 14, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 36 months ago. If your Lyriq was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Lyriq is part of recall 23V682?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V682 is open on your Lyriq, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 23V682000 is open on your Lyriq, it will be listed there, along with Cadillac recall number N232422960. You can also ask any Cadillac dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Lyriq owners do about recall 23V682?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V682000 applies to your Lyriq.
- Book the recall appointment with any authorized Cadillac dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Lyriq owners reporting to NHTSA?
Owners have filed 22 complaints with NHTSA about these vehicles since 2020, 3 of them about the electrical system.
Too few NHTSA complaints about the electrical system have been filed since recall 23V682 was reported (2) to say whether the fix is holding.
NHTSA’s public complaint database lists 22 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Cadillac Lyriq: 22 complaints in total, 3 about the electrical system
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera.
2023 Cadillac Lyriq owner, GA, NHTSA complaint 11534475, filed July 25, 2023
The 12 volt battery of my 2023 Lyriq died even though the main battery was at 79% charge. The car had sat unused for three days. The 12 volt battery controls the opening of doors, charging ports, and all other accessories. I was effectively locked out of my car without warning.
2023 Cadillac Lyriq owner, CA, NHTSA complaint 11558411, filed December 4, 2023
The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information.
2023 Cadillac Lyriq owner, OK, NHTSA complaint 11630145, filed December 11, 2024
Can recall 23V682 make my Lyriq a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this software recall means their Lyriq qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same software problem is common in lemon law claims.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023 Cadillac Lyriq has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Lyriq been back to the dealer for this problem?
Call 877-536-6620Other Cadillac Lyriq recalls
Frequently asked questions about recall 23V682
Is the 23V682000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed November 14, 2023.
How do I know if my Lyriq is part of recall 23V682000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V682000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Cadillac. Prior results do not guarantee a similar outcome.