2023 Cadillac Lyriq High-Voltage Battery Recall (23V367)
General Motors, LLC · 33 vehicles · Reported May 25, 2023
General Motors, LLC is recalling 33 2023 Cadillac Lyriq; 2022 GMC Hummer EV Pickup vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power. A loss of drive power can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 23V367 at a glance
| NHTSA campaign number | 23V367000 |
|---|---|
| Manufacturer recall number | N232404441 |
| Date reported to NHTSA | May 25, 2023 |
| Manufacturer | General Motors, LLC |
| Vehicles | 2023 Cadillac Lyriq; 2022 GMC Hummer EV Pickup |
| Units affected | 33 |
| Component | Electrical System > Propulsion System > Traction Battery |
| Safety risk | A loss of drive power can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Cadillac Lyriq in recall 23V367?
Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.
Is it safe to drive a 2023 Lyriq with recall 23V367?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power can increase the risk of a crash.
NHTSA describes the risk this way: A loss of drive power can increase the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the traction battery.
Which vehicles are included in recall 23V367?
Recall 23V367 covers 33 vehicles: 2023 Cadillac Lyriq; 2022 GMC Hummer EV Pickup.
NHTSA lists 33 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Cadillac | Lyriq |
| 2022 | GMC | Hummer EV Pickup |
What is the fix for the Lyriq high-voltage battery recall?
Yes. Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge.
Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge. Letters explaining the safety risk were sent to owners January 5, 2024. Owner notification letters were mailed June 6, 2023. Owners may contact GM's Cadillac customer service at 1-800-458-8006 and the EV Concierge number: 1-833-HUMMER-EV (1-833-486-6373). GM's number for this recall is N232404441.
When was recall 23V367 announced?
General Motors, LLC reported recall 23V367 to NHTSA on May 25, 2023. NHTSA lists the owner letter date as June 6, 2023.
| Date | What happened |
|---|---|
| May 25, 2023 | General Motors, LLC filed the defect report with NHTSA; NHTSA assigned campaign 23V367000. |
| June 6, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 40 months ago. If your Lyriq was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Lyriq is part of recall 23V367?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V367 is open on your Lyriq, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V367000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Lyriq owners do about recall 23V367?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V367000 applies to your Lyriq.
- Book the recall appointment with any authorized Cadillac dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the traction battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Lyriq owners reporting to NHTSA?
Owners have filed 28 complaints with NHTSA about these vehicles since 2020, 6 of them about the ev and hybrid battery.
Since recall 23V367 was reported on May 25, 2023, owners have filed 6 complaints with NHTSA about the ev and hybrid battery on these vehicles. 3 of them (50%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after May 25, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 28 owner complaints filed since 2020 for the vehicles in this recall, and 6 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Cadillac Lyriq: 22 complaints in total, 3 about the ev and hybrid battery
- 2022 GMC Hummer EV Pickup: 6 complaints in total, 3 about the ev and hybrid battery
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera.
2023 Cadillac Lyriq owner, GA, NHTSA complaint 11534475, filed July 25, 2023
The 12 volt battery of my 2023 Lyriq died even though the main battery was at 79% charge. The car had sat unused for three days. The 12 volt battery controls the opening of doors, charging ports, and all other accessories. I was effectively locked out of my car without warning.
2023 Cadillac Lyriq owner, CA, NHTSA complaint 11558411, filed December 4, 2023
The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information.
2023 Cadillac Lyriq owner, OK, NHTSA complaint 11630145, filed December 11, 2024
Can recall 23V367 make my Lyriq a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this traction battery recall means their Lyriq qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
This is not the first recall for this problem. When a manufacturer has to recall the same traction battery again, that suggests the earlier fix did not work. If your 2023 Cadillac Lyriq has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 22V771000.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Lyriq went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Lyriq been back to the dealer for this problem?
Call 877-536-6620Other Cadillac Lyriq recalls
Frequently asked questions about recall 23V367
Did the recall 23V367 fix work?
Since recall 23V367 was reported on May 25, 2023, owners have filed 6 complaints with NHTSA about the ev and hybrid battery on these vehicles. 3 of them (50%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 6, 2023.
Is the 23V367000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Lyriq is part of recall 23V367000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V367000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Cadillac, GMC. Prior results do not guarantee a similar outcome.