2021-2022 BMW X3 Body Recall (24V764)

Recall 24V764 at a glance

What is wrong with the 2021-2022 BMW X3 in recall 24V764?

The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.

BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.

Is it safe to drive a 2021-2022 X3 with recall 24V764?

NHTSA has not told owners to stop driving, but the risk is real: Interior rear cargo rail detachment during a crash can increase the risk of injury.

NHTSA describes the risk this way: Interior rear cargo rail detachment during a crash can increase the risk of injury.

There is no do-not-drive order on this campaign. If your X3 shows warning lights or behaves differently in a way that involves the structure, have it checked before driving further.

Which vehicles are included in recall 24V764?

Recall 24V764 covers 8,725 vehicles: 2021-2022 BMW X3.

NHTSA lists 8,725 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the X3 body recall?

Yes. Dealers will replace the rear cargo rail attachment bolts, free of charge.

Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need to have the new repair completed.

When was recall 24V764 announced?

BMW of North America, LLC reported recall 24V764 to NHTSA on October 15, 2024. NHTSA lists the owner letter date as December 12, 2024.

This recall was filed 23 months ago. If your X3 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my X3 is part of recall 24V764?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V764 is open on your X3, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V764000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should X3 owners do about recall 24V764?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V764000 applies to your X3.
2. Book the recall appointment with any authorized BMW dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any structure symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are X3 owners reporting to NHTSA?

Owners have filed 189 complaints with NHTSA about these vehicles since 2020, 19 of them about the body, doors and seats.

NHTSA’s public complaint database lists 189 owner complaints filed since 2020 for the vehicles in this recall, and 19 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 BMW X3: 111 complaints in total, 10 about the body, doors and seats
• 2022 BMW X3: 78 complaints in total, 9 about the body, doors and seats

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2022 BMW X3 The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 BMW X3 owner, FL, NHTSA complaint 11615191, filed September 18, 2024

The contact owns a 2022 BMX X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

2022 BMW X3 owner, AZ, NHTSA complaint 11616681, filed September 26, 2024

The contact owns a 2022 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 BMW X3 owner, CA, NHTSA complaint 11616825, filed September 27, 2024

Can recall 24V764 make my X3 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this structure recall means their X3 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Door latch, seat and body structure defects can affect safety in a crash and everyday use. If the recall repair does not solve the problem, the repeat visit is part of your record.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 24V534000.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the X3 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V764