NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 84 complaints against the 2021 BMW X3. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 BMW X3 complaints directly on the NHTSA complaint database.
The 2021 BMW X3 has generated 336 NHTSA complaints and has 10 active recalls. If your 2021 BMW X3 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. BMW pays all attorney fees when we prevail. You pay nothing.
The 2021 BMW X3 has generated 56 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The windshield on my BMW X3 has cracked 3 times and required replacement each time, in the past 3 years. I have owned it 4-1/2 years and driven it less than 35,000 miles. I have only had 3 other cracked windshields in the 58 years I have been driving so I am suspicious about the quality of the BMW glass.” (NHTSA Complaint #11676680)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 BMW X3 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 40 NHTSA complaints have been filed for this category. Owner reports include: “The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted several times about the recall and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.” (NHTSA Complaint #11723646)
The 2021 BMW X3 has generated 36 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The sunroof glass spontaneously shattered while the vehicle was in motion. There were no weather events, debris, or damage to the sunroof prior to the incident. The panoramic moonroof behind the sunroof remained intact.” (NHTSA Complaint #11706294)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2021 BMW X3 has 20 NHTSA complaints for this defect type. Owner reports include: “The contact owns a 2021 BMW X3. The contact stated while driving approximately 3 MPH, and slowing to park the vehicle, the vehicle independently accelerated. The contact stated the brake pedal was depressed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was 28,307.” (NHTSA Complaint #11550565)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 BMW X3 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 12 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “The starter failed and car would not start, requiring replacement by the BMW dealership. Car is only 4 years old and had 29,699 miles at the time of replacement. Wondering whether noticed starter issues requiring replacement in 2021 BMW x3 m40i models in addition to other 2021 BMW x3 models that have been recalled and required starter/relay replacement.” (NHTSA Complaint #11709916)
The following 10 recalls have been issued for the 2021 BMW X3 by the NHTSA or BMW. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: If the driver relies on only the rearview camera image, the reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect and, if necessary, program the rearview camera with updated software. The recall began November 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Defect: See NHTSA database for details.
Risk: Fuel may leak through the failed weld, increasing the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the fuel tank, free of charge. The recall is scheduled to begin May 17, 2021. Owners were also contacted by telephone. To date, all repairs have been done. No further owner notification letters will be sent. Owners may contact BMW customer servic
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect: See NHTSA database for details.
Risk: The debris could result in a short-circuit, increasing the risk of fire or injury.
Remedy: BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift padd
Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect: See NHTSA database for details.
Risk: A short-circuited hybrid battery may increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner
Component: SEATS
Defect: See NHTSA database for details.
Risk: An improperly welded seat frame may not properly restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the seat frame and back rest, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Component: STRUCTURE
Defect: See NHTSA database for details.
Risk: Interior cargo rail detachment during a rear crash can increase the risk of injury.
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Component: STRUCTURE
Defect: See NHTSA database for details.
Risk: Interior rear cargo rail detachment during a crash can increase the risk of injury.
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 BMW X3:
Once the presumption is triggered, the burden shifts to BMW to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), BMW must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 BMW X3 qualifies as a lemon under California law, BMW may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give BMW a reasonable opportunity to fix the defect. Visit different authorized BMW dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), BMW pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send BMW a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), BMW is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 BMW X3 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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