2021-2026 Audi A6 Allroad Backup Camera Recall (25V900)

Recall 25V900 at a glance

What is wrong with the 2021-2026 Audi A6 Allroad in recall 25V900?

Please see the recall report for a complete list of models.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2021-2026 A6 Allroad with recall 25V900?

NHTSA has not told owners to stop driving, but the risk is real: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the camera.

Which vehicles are included in recall 25V900?

Recall 25V900 covers 356,894 vehicles: 2021-2025 Audi A6; 2021-2026 Audi A6 Allroad; 2021-2025 Audi A7; 2021-2026 Audi A8; 2021-2024 Audi E-Tron; 2022-2026 Audi E-Tron GT; 2021-2024 Audi E-Tron Sportback; 2021-2026 Audi Q7; 2021-2026 Audi Q8; 2021-2026 Audi RS 6 Avant; 2021-2026 Audi RS 7; 2022-2026 Audi RS E-Tron GT; 2021-2026 Audi RS Q8; 2021-2025 Audi S6; 2021-2025 Audi S7; 2021-2026 Audi S8; 2021-2026 Audi SQ7; 2021-2026 Audi SQ8.

NHTSA lists 356,894 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the A6 Allroad backup camera recall?

Yes. Dealers will update the software, free of charge.

Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

When was recall 25V900 announced?

Volkswagen Group of America, Inc. reported recall 25V900 to NHTSA on December 19, 2025. NHTSA lists the owner letter date as January 14, 2026.

This recall was filed 9 months ago. If your A6 Allroad was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my A6 Allroad is part of recall 25V900?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V900 is open on your A6 Allroad, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2026 A6 Allroad vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should A6 Allroad owners do about recall 25V900?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V900000 applies to your A6 Allroad.
2. Call a Audi dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the camera happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are A6 Allroad owners reporting to NHTSA?

Owners have filed 423 complaints with NHTSA about these vehicles since 2020, 3 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 25V900 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 423 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Audi Q7: 75 complaints in total, 1 about the rearview camera
• 2021 Audi E-Tron: 36 complaints in total, 0 about the rearview camera
• 2022 Audi E-Tron: 31 complaints in total, 1 about the rearview camera
• 2021 Audi Q8: 30 complaints in total, 1 about the rearview camera
• 2024 Audi Q8: 23 complaints in total, 0 about the rearview camera
• 2022 Audi Q7: 20 complaints in total, 0 about the rearview camera
• 2021 Audi A6: 17 complaints in total, 0 about the rearview camera
• 2025 Audi Q7: 16 complaints in total, 0 about the rearview camera

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

Back up camera did not work and was unavailable. Car was in reverse and stationary. Issue was intermittent. Did not work three times in a row and then resolved itself.

2022 Audi E-Tron owner, OR, NHTSA complaint 11522103, filed May 15, 2023

The contact owns a 2021 Audi Q7. The contact stated that the rear-view mirrors on the driver's side failed to indicate when another vehicle, person, or object was nearby the vehicle.

2021 Audi Q7 owner, CA, NHTSA complaint 11717221, filed February 11, 2026

The contact owns a 2021 Audi Q8. The contact stated that the vehicle was taken to the dealer for scheduled maintenance and she was notified of the NHTSA Campaign Number: 22V742000 (Back Over Prevention).

2021 Audi Q8 owner, CA, NHTSA complaint 11491633, filed October 31, 2022

Can recall 25V900 make my A6 Allroad a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this camera recall means their A6 Allroad qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2021-2026 Audi A6 Allroad, each return visit should be documented.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 21V825000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V900