NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 11 complaints against the 2021 Audi A6. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Audi A6 complaints directly on the NHTSA complaint database.
The 2021 Audi A6 has generated 31 NHTSA complaints and has 11 active recalls. If your 2021 Audi A6 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Audi pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Audi A6 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 15 NHTSA complaints have been filed for this category. Owner reports include: “My vehicle was excluded from Recall 25V20100/90VC; however, in early March 2025, it experienced the exact defect described in that recall: a complete …”
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2021 Audi A6 has 4 NHTSA complaints for this defect type. Owner reports include: “The car has traffic sign recognition and uses it for "predictive control" where the vehicle will read traffic signs and adjust the adaptive cruise con…”
The 2021 Audi A6 has generated 3 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Sunroof spontaneously shattered while driving. No other cars around when this occurred. Caused a very loud BANG. Was driving on the freeway when this occurred. Dealer would not confirm issue was spontaneous – felt something must have hit the car to cause this. No defined impact location on roof. Also, roof glass was pushed up in the middle instead of down like would be expected if something hit it from the outside. No warning before it occurred.” (NHTSA Complaint #11485934)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Audi A6 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “My alternator was not working and it was a recall and I paid to fix it and they don’t wanna pay me back. I got a new part from audi and fix it at the shop and they don’t wanna pay anything just called and she said we don’t pay only if he’s done at the dealer. And I don’t believe that! Bc dealer told me they pay if I fix it any where to get done quick bc was out stock” (NHTSA Complaint #11720235)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Audi A6 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month – this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn’t reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty” (NHTSA Complaint #11638013)
The following 11 recalls have been issued for the 2021 Audi A6 by the NHTSA or Audi. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: SEAT BELTS:REAR/OTHER:RETRACTOR
Defect: See NHTSA database for details.
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen’s numbers for this
Component: TIRES
Defect: See NHTSA database for details.
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 42L5.
Component: AIR BAGS
Defect: See NHTSA database for details.
Risk: An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.
Remedy: Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 70i2.
Component: ELECTRICAL SYSTEM
Defect: See NHTSA database for details.
Risk: A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 69BM.
Component: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect: See NHTSA database for details.
Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 42L1.
Component: ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
Defect: See NHTSA database for details.
Risk: An inaccurate fuel reading may cause an engine stall due to lack of fuel, increasing the risk of a crash.
Remedy: Dealers will install a new sensor in the tank, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 20DN.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A blank rearview camera display can reduce the driver’s rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi’s customer service at 1-800-253-2834. Volkswagen’s number for this recall is 91DZ.
Component: ELECTRICAL SYSTEM
Defect: See NHTSA database for details.
Risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi’s customer service at 1-800-253-2834. Audi’s number for this recall is 90V2.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Audi A6:
Once the presumption is triggered, the burden shifts to Audi to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Audi must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Audi A6 qualifies as a lemon under California law, Audi may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Audi a reasonable opportunity to fix the defect. Visit different authorized Audi dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Audi pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Audi a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Audi is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 Audi A6 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
Get a free case evaluation. Audi pays our fees if you win — you pay nothing upfront.
Check My Refund Amount →