2022 Audi Q3 Backup Camera Recall (22V064)

Recall 22V064 at a glance

What is wrong with the 2022 Audi Q3 in recall 22V064?

A software error may prevent the rearview image from initially displaying when the vehicle begins to reverse.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi Q3 vehicles that failed to receive the software update under Recall 21V-825 (91CR). A software error may prevent the rearview image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2022 Q3 with recall 22V064?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the camera.

Which vehicles are included in recall 22V064?

Recall 22V064 covers 665 vehicles: 2022 Audi Q3.

NHTSA lists 665 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Q3 backup camera recall?

Yes. Dealers will update the infotainment unit parameters, free of charge.

Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91DF.

When was recall 22V064 announced?

Volkswagen Group of America, Inc. reported recall 22V064 to NHTSA on February 7, 2022. NHTSA lists the owner letter date as March 3, 2022.

This recall was filed 56 months ago. If your Q3 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Q3 is part of recall 22V064?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V064 is open on your Q3, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 22V064000 is open on your Q3, it will be listed there, along with Audi recall number 91DF. You can also ask any Audi dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Q3 owners do about recall 22V064?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V064000 applies to your Q3.
2. Book the recall appointment with any authorized Audi dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the camera happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Q3 owners reporting to NHTSA?

Owners have filed 33 complaints with NHTSA about these vehicles since 2020, 3 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 22V064 was reported (3) to say whether the fix is holding.

NHTSA’s public complaint database lists 33 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Audi Q3: 33 complaints in total, 3 about the rearview camera

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The contact owns a 2022 Audi Q3. The contact stated that while driving at an undisclosed speed, the infotainment screen went blank, causing the rearview camera to become inoperable. The dealer and Audi at New Orleans (3400 N Causeway Blvd, Metairie, LA 70002) were made aware of the failure.

2022 Audi Q3 owner, LA, NHTSA complaint 11496286, filed December 6, 2022

The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention), however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 Audi Q3 owner, NY, NHTSA complaint 11514083, filed March 27, 2023

The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair.

2022 Audi Q3 owner, CO, NHTSA complaint 11525654, filed June 6, 2023

Can recall 22V064 make my Q3 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this camera recall means their Q3 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2022 Audi Q3, each return visit should be documented.

This is not the first recall for this problem. When a manufacturer has to recall the same camera again, that suggests the earlier fix did not work. If your 2022 Audi Q3 has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 21V825000.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Q3 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V064