NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 2 complaints against the 2024 Subaru Outback. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Subaru Outback complaints directly on the NHTSA complaint database.
The 2024 Subaru Outback has generated 70 NHTSA complaints on file with the National Highway Traffic Safety Administration. If your 2024 Subaru Outback has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Subaru pays all attorney fees when we prevail. You pay nothing.
The 2024 Subaru Outback has generated 15 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The moon roof shattered. Have not even had the vehicle two days yet. It was fine yesterday (5/26/2023). Went out this afternoon (5/27/2023) and found the moon roof completely shattered and fractured. There is a hole near the rear center and fractures covering the entire moon roof window. We had not even operated the moon roof. This vehicle has less than 100 miles on it. Called the dealership and was told to call my insurance company because I could not prove it was caused by a defect.” (NHTSA Complaint #11524134)
The 2024 Subaru Outback has generated 10 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The windshield on the 2024 Subaru Outback obtains cracks easier and more often than my 2017 outback. Is there a possibility that Subaru did not fix th…”
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Subaru Outback include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 6 NHTSA complaints have been filed for this category. Owner reports include: “Sirus XM advertisements, whilst driving, taking over display, despite opting out of all possible options, disablement and NEVER purchasing the satelli…”
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Subaru Outback has 5 NHTSA complaints for this defect type. Owner reports include: “In a residential area at night there is a film or tint that covers at least three quarters of the windshield. No problem on bright highways. I compla…”
The 2024 Subaru Outback has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The contact owns a 2024 Subaru Outback. The contact stated that after the purchase of the vehicle, the dealer informed the contact to schedule an appointment to install the trailer hitch harness. The contact was informed by the dealer that the vehicle could tow a capacity of 3,500 lbs. The contact wanted to attach a camper to the trailer hitch. The contact was then informed by the dealer when the dealer attempted to install the hitch harness that the vehicle did not have any trailer brakes to which the tow harness could not be installed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the dealer would not install the trailer brakes and referred the contact to an independent mechanic for further assistance. The approximate failure mileage was 3,395.” (NHTSA Complaint #11621051)
As of the date of this review, no active recalls have been issued specifically for the 2024 Subaru Outback. Recall status can change at any time. Check your VIN at NHTSA.gov/recalls for the most current information. The absence of a recall does not mean your vehicle is defect-free — many lemon law claims proceed without a recall on file.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Subaru Outback:
Once the presumption is triggered, the burden shifts to Subaru to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Subaru must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Subaru Outback qualifies as a lemon under California law, Subaru may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Subaru a reasonable opportunity to fix the defect. Visit different authorized Subaru dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Subaru pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Subaru a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Subaru is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Subaru Outback has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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