NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 4 complaints against the 2023 Porsche Cayenne. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Porsche Cayenne complaints directly on the NHTSA complaint database.
The 2023 Porsche Cayenne has generated 16 NHTSA complaints and has 1 active recall. If your 2023 Porsche Cayenne has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Porsche pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Porsche Cayenne include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 4 NHTSA complaints have been filed for this category. Owner reports include: “i was driving my car and at a stop sign i started accelerating when the light turned green – i must have been going 45 mPH after the light and all of a sudden my car went into hyper acceleration speeding up to 80 mph, i was pumping my brakes and the car was still raging to accelerate. I almost ran into a semi truck in front of me becuase i could not stop my car from accelerating, my foot was on the brake padel not the accelerator and it would slow down but as soon as I take the foot off of the brake – it would go into a rage accelration again, my car also gave WBA restricted warnings while accelerating. I was finally about 2 miles of stoping and accelerating pull into a sholder with my brakes slammed, and parking brake pulled, the car finally came to a stop. I was also being followed by other cars and could have caused them to run into me as i tried to stop the car.” (NHTSA Complaint #11687005)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Porsche Cayenne include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 4 NHTSA complaints have been filed for this category. Owner reports include: “In-car entertainment, transmissions controls, audio controls, climate controls (front and rear) , car will shut off without turning the key in off position, often times the vehicle will just terminate a call with no warning – no explantion, the rear camera on the screen in reverse show the rear of the car but it stays on for like 10 seconds when moving forward in drive, all of these are selected one the center console but placing your hand and fingers on the panel you accidentally select features or controls – this is dangerous because you hit things that you don’t want and is distracting. the entertainment system does not have the features they represent that they do and you are constantly distracted with trying to find a feature that it doesn’t have or can’t find; using the phone will not allow you to use the keypad until stopped. so what you end up doing is using your iPhone which becomes a safety issue. there are so many problems that I can’t message all. If you can give me a link I can’t send or upload about 50 videos. I think all around to use the center counsel because hazardous design as to how to use a feature – it’s a massive safety issue and hazard. I believe that many owners have been in accidents and caused damages and perhaps deaths. Porsche will not respond after the first call a few months ago. I was told by a dealer to contact the BBB – they told me that Porsche cars of America has a D minus rating and never has responded to customer complaints. I did discover that they made massive changes in the 2024 model. no wonder – I will stop here – will; attach a few photo’s but there is no explanation. please help!!” (NHTSA Complaint #11634723)
The 2023 Porsche Cayenne has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Remote lock using a phone app locks the door while the trunk is open. This is considered a health and safety concern as individuals assume the vehicle is locked and secured while the vehicle is exposed to theft, misuse, or even the safety of passenger” (NHTSA Complaint #11595414)
The 2023 Porsche Cayenne has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The drivers side wiper leaves a streak at drives eye level during most rain events. My dealer has replaced the wiper 3 times but this has not fixed the issue. My Dealer has verified this is happening and verified this happens on all Porsche Cayenne vehicles of this age and model. According to FMVSS 104 and SAE J1903 the area A (drivers viewing area) must be 99% cleaned. This streak is an arc about 2″ tall and the full length of the wiper travel. Changing the speed of the wiper system does not eliminate the streak. This has not caused a crash yet but I feel it may in the future.” (NHTSA Complaint #11591516)
The following 1 recall has been issued for the 2023 Porsche Cayenne by the NHTSA or Porsche. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: A rearview image that does not display properly reduces the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Porsche Cayenne:
Once the presumption is triggered, the burden shifts to Porsche to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Porsche must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Porsche Cayenne qualifies as a lemon under California law, Porsche may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Porsche a reasonable opportunity to fix the defect. Visit different authorized Porsche dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Porsche pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Porsche a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Porsche is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Porsche Cayenne has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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