NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of July 2026, the NHTSA has logged 23 complaints against the 2023 Nissan Kicks. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Nissan Kicks complaints directly on the NHTSA complaint database.
The 2023 Nissan Kicks has generated 48 NHTSA complaints and has 1 active recall. If your 2023 Nissan Kicks has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Nissan pays all attorney fees when we prevail. You pay nothing.
The 2023 Nissan Kicks has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Back glass was shattered with no visible impact. Back glass was replaced by Safelite.” (NHTSA Complaint #11713664)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Nissan Kicks include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 4 NHTSA complaints have been filed for this category. Owner reports include: “The contact owns a 2023 Nissan Kicks. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact had to wait for 20 minutes to an hour before being able to start the vehicle. The failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 64,000.” (NHTSA Complaint #11704047)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2023 Nissan Kicks has 4 NHTSA complaints for this defect type. Owner reports include: “The emergency braking systems will randomly brake without anything in front of the car. When backing into a parking spot, if the car senses a parking block it will emergency brake. When driving, there has been a person walking on a sidewalk, not in the road or crossing the road, and the car emergency braked. Other times it has emergency braked randomly when driving for no known reason. I have taken the car in to get serviced and was informed the sensors are fine and it is simply the location of the sensors causing the issue. I was informed that no recalls are present and there is nothing they can do to fix it. This presents a safety hazard to myself and those around me, as I do not know when it will emergency brake, potentially causing an accident. There are varying days and times of incidents and the vehicle had less than 10,000 miles.” (NHTSA Complaint #11674299)
The 2023 Nissan Kicks has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “December 30, 2022 To: National Highway Traffic Safety Administration (NHTSA) (https://www.nhtsa.gov/) From: Robert Volck 7719 Pine Street, Manassas Va. 20111 Email: bob.volck65@gmail.com I am writing to you to report a safety issue with my 2023 NISSAN KICKS. What occurs is the driver side door will not function properly when ambient air temperature is 25 degrees or below. When this first occurred, I reported the issue to the Priority Nissan dealership of Chantilly, Virginia. I had to climb over the center console in order to drive the car to the dealership and into their service bay (that was heated). The service manager tried to open the driver side door to let me out but the door would not unlock. Within two hours the service manager called and informed me the driver side door opens and works fine. When I arrived at the Priority Nissan dealership, I spoke to a sales manager and shared what had happened and he said it happened to him as well. On December 30, 2022, I called NISSAN service to report what I have been experiencing since December 24, 2022, when I brought my car in for the door not unlocking, as of yet the service manager has not returned my call. The NISSAN KICKs is a new car and if it had caught fire the safety issue is obvious. Would I have had enough time to escape from a burning car fire or for some other reason. God forbid if I had been involved in a car accident and the car caught fire and I needed to be pulled from the NISSAN KICKS to be saved. Sorry apologies just don’t get it. I hope you take my letter to the NHTS as a serious safety concern. thank you for listening to my concern. Sincerely, Robert Volck CC: Sam Hamdam Hamdam@priorityauto.com Managing Owner of Priority Nissan of Chantilly Va. The contact stated that the dealer service manager was able to resolve the issue with the vehicle.” (NHTSA Complaint #11499578)
The 2023 Nissan Kicks has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Back window shattered spontaneously without notice” (NHTSA Complaint #11725483)
The following 1 recall has been issued for the 2023 Nissan Kicks by the NHTSA or Nissan. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect: See NHTSA database for details.
Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front driver’s air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s numbers for this recall are PD103, PD104, and PMA34.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Nissan Kicks:
Once the presumption is triggered, the burden shifts to Nissan to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Nissan must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Nissan Kicks qualifies as a lemon under California law, Nissan may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Nissan a reasonable opportunity to fix the defect. Visit different authorized Nissan dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Nissan pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Nissan a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Nissan is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Nissan Kicks has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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