Lemon Law Analysis

2024 Ford Escape

NHTSA Complaints · Active Recalls · California Lemon Law Data

✓ Reviewed by Jacob Shayesteh, Esq. · Updated June 2026
66
NHTSA Complaints
8
Active Recalls
2-4
Avg. Repair Attempts

The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.

As of June 2026, the NHTSA has logged 66 complaints against the 2024 Ford Escape. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Ford Escape complaints directly on the NHTSA complaint database.

The 2024 Ford Escape has generated 142 NHTSA complaints and has 8 active recalls. If your 2024 Ford Escape has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Ford pays all attorney fees when we prevail. You pay nothing.

Electrical System

Moderate Claim VolumeSong-Beverly Strength: Very Strong

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Ford Escape include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 19 NHTSA complaints have been filed for this category. Owner reports include: “The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.” (NHTSA Complaint #11722001)

Engine

Moderate Claim VolumeSong-Beverly Strength: Strong

Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2024 Ford Escape have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 14 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “My vehicle has been stalling for several months. I have taken to the dealership multiple times and it is still not fixed. Since the last visit at the service department it has done this 5 times. Twice today. It has done this multiple times crossing the interstate.” (NHTSA Complaint #11718952)

Electrical System,Lane Departure,Back Over Prevention

Moderate Claim VolumeSong-Beverly Strength: Moderate

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Ford Escape include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 10 NHTSA complaints have been filed for this category. Owner reports include: “The 2024 Ford Escape continues failing to record safety events. Alert history and messages sections are NOT updating after warnings . Because the alert-history system is failing, the vehicle does not store warnings. This prevents accurate diagnosis and hides safety-critical failures. ADAS systems are unreliable, making lane changes, reversing, and merging unsafe. Ford dealership and engineering hotline have been working on the vehicle since Nov 3 and have repeatedly reproduced ADAS failures. Safety alerts have continued since March 2025. Ford engineers and dealership technicians have inspected the vehicle multiple times, including the current visit (Nov 3–present). Engineering hotline continues to escalate. ADAS warnings have appeared since March 24, 2025. Today’s event shows that the Alert History and Messages features STILL do not log warnings even after repairs. “Following multiple failed repairs and an IPMA module replacement, the 2024 Ford Escape still fails to record critical safety alerts. As of today, the Alert History shows only a single old entry and does not log new ADAS warnings. The Messages section also shows numerous unread messages but does not display new alert data. This confirms the ADAS system and data-logging subsystem are still malfunctioning after weeks in the dealership and engineering involvement.”” (NHTSA Complaint #11701434)

Other Systems

Moderate Claim VolumeSong-Beverly Strength: Moderate

The 2024 Ford Escape has generated 10 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Sun roof spontaneously combusted outward. I brought the vehicle to the Dwight, IL Ford Dealership where I purchased it from. The service department there said that they had never seen anything like this before, and that the sun roof combusted upwards away from the car. Had I not had the cloth screen closed beneath the sunroof, the glass would have came back down on my child and I.” (NHTSA Complaint #11679880)

Electrical System,Lane Departure,Forward Collision Avoidance

Moderate Claim VolumeSong-Beverly Strength: Moderate

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Ford Escape include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 8 NHTSA complaints have been filed for this category. Owner reports include: “The safety-critical driver-assistance systems on my 2024 Ford Escape have remained in a failed state since March 2025. The Blind Spot Detection (BLIS), Cross-Traffic Alert, Park Aid, Pre-Collision Assist, and Front Camera systems all display warnings and do not function reliably. The vehicle has now been in the dealership for over 62 cumulative days for this safety defect, including 38+ continuous days on the current repair order. Ford engineering has taken control of the case and has stated there is no fix available and no estimated timeline for repair. A major electronic module was replaced under engineering direction in November, but the same safety-system faults continue. The vehicle’s alert history and FordPass data have remained frozen and non-updating for months, indicating a continued system-level electronic failure. The vehicle is still at the Ford dealership under engineering control with no repair available, which confirms the defect is ongoing, unresolved, and unrepairable at this time. These persistent failures impact multiple crash-avoidance systems and create a significant safety risk during lane changes, cross-traffic backing, parking maneuvers, and forward-collision situations. I request NHTSA review this as a potential defect trend involving the 2024 Ford Escape driver-assistance systems.” (NHTSA Complaint #11704465)

Active NHTSA Recalls — 2024 Ford Escape

The following 8 recalls have been issued for the 2024 Ford Escape by the NHTSA or Ford. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.

Recall 24V440000

Component: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Defect: See NHTSA database for details.

Risk: Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle’s path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision W

Remedy: Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S39.

Recall 24V634000

Component: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Defect: See NHTSA database for details.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S54.

Recall 24V852000

Component: EQUIPMENT:OTHER:LABELS

Defect: See NHTSA database for details.

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24C39.

Recall 24V850000

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect: See NHTSA database for details.

Risk: During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.

Remedy: Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24C38.

Recall 24V954000

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Defect: See NHTSA database for details.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may conta

Recall 25V315000

Component: BACK OVER PREVENTION:SOFTWARE

Defect: See NHTSA database for details.

Risk: A frozen or missing rearview camera image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety

Recall 25V343000

Component: ELECTRICAL SYSTEM

Defect: See NHTSA database for details.

Risk: An overheated engine block heater can increase the risk of a fire.

Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Interim let

Recall 25V372000

Component: ENGINE

Defect: See NHTSA database for details.

Risk: An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25S61.

California Lemon Law — Song-Beverly Act

California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.

Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Ford Escape:

  • 4+ repair attempts for the same non-safety defect without resolution
  • 2+ repair attempts for a defect likely to cause death or serious bodily injury
  • 30+ calendar days out of service for warranty repairs (cumulative, not consecutive)

Once the presumption is triggered, the burden shifts to Ford to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Ford must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.

What You Can Recover

If your 2024 Ford Escape qualifies as a lemon under California law, Ford may be legally required to:

  • Repurchase your vehicle — Full refund of your down payment, all monthly payments, registration fees, and incidental costs (towing, rentals), minus a mileage offset for miles driven before the first repair attempt
  • Replace your vehicle — Provide a new, comparable vehicle at no cost to you
  • Pay your attorney’s fees — Under § 1794(d), Ford pays all legal fees if you prevail
  • Civil penalty up to 2x damages — If Ford willfully violated the Act, courts may award double the actual damages

Steps to Protect Your 2024 Ford Escape Claim

Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.

Step 2: Keep returning for repairs. You must give Ford a reasonable opportunity to fix the defect. Visit different authorized Ford dealers if needed and ask for written documentation of each visit.

Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Ford pays your fees if you win.

Step 4: Send a demand letter. Your attorney will send Ford a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.

2024 Ford Escape Lemon Law Questions

How many repair attempts qualify my 2024 Ford Escape as a lemon?

Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.

Does Ford pay my attorney fees?

Yes. Under Cal. Civ. Code § 1794(d), Ford is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.

Can I file a lemon law claim without an active recall?

Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.

What is the time limit to file a lemon law claim for my 2024 Ford Escape?

California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.

Think Your 2024 Escape Qualifies?

Get a free case evaluation. Ford pays our fees if you win — you pay nothing upfront.

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