NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 271 complaints against the 2021 Ford Escape. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Ford Escape complaints directly on the NHTSA complaint database.
The 2021 Ford Escape has generated 1104 NHTSA complaints and has 19 active recalls. If your 2021 Ford Escape has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Ford pays all attorney fees when we prevail. You pay nothing.
The 2021 Ford Escape has generated 285 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Sunroof cover has detached. When uncovering sunroof, panel droops and blocks rear window. This happened while driving and can pose a serious safety hazard. Component has been inspected by dealership and diagnostics include taking entire top panel apart which is quoted at 2.5k. This is a recurring problem with Ford Escape vehicles. There was no warning that this was broken, I realized while driving that it had become detached when I tried to open the sunroof and it blocked my rear window and fell on my kids sitting in the back seat.” (NHTSA Complaint #11715274)
The 2021 Ford Escape has generated 125 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Car stalled soon after start up showing many faults in the system. Initially thinking it was the battery with cold weather I took it to the dealership and had them look at it/replace the battery. The next day it stalled again the exact same way. I read the codes that it was showing and it came back with P061a U1011 and U1028. Was able to get it to another dealership to look at it and they performed computer updates and resets. I picked it up from the dealership and it died again a mile down the road with the same issue. They were able to get it back to the dealership where it died on them again. They have not been able to identify the issue but are wanting me to come pick up the car. The car is unsafe to drive as it can randomly shut off in the middle of the road with no warning and not even the dealership can identify the issue after multiple attempts. This is very concerning as it is a relatively new car and still under warranty. Even though it is under warranty, they claim they can not fix the issue under warranty until they prove a failing part.” (NHTSA Complaint #11721622)
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2021 Ford Escape has generated 92 NHTSA complaints for this defect category. Owner reports include: “See attached document for complaint.” (NHTSA Complaint #11722226)
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2021 Ford Escape has generated 92 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “When putting the car in reverse the brakes make an awful Screaming noise. It sounds like they are not releasing. Then when you go in drive and want to stop it doesn’t want to. It is not all the time but more so then not.” (NHTSA Complaint #11698748)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2021 Ford Escape have reported harsh shifting, shuddering, slipping, and transmission warning lights. 56 NHTSA complaints have been submitted for this defect category. Owner reports include: “The rear speed sensor on my 2021 Ford Escape Hybrid is fused to the differential due to corrosion. The failure disables safety systems (ABS/Traction Control), and the design requires a 800 partial teardown of the drivetrain to fix a basic sensor. This is a design defect that prevents safety-critical repairs.” (NHTSA Complaint #11724262)
The following 19 recalls have been issued for the 2021 Ford Escape by the NHTSA or Ford. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect: See NHTSA database for details.
Risk: A sudden loss of drive power increases the risk of a crash.
Remedy: A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21S48.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Defect: See NHTSA database for details.
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel delivery module, free of charge. Interim notification letters (remedy not available) were mailed on September 30, 2021. Owner notification letters were mailed on December 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this re
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect: See NHTSA database for details.
Risk: During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Remedy: Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21C31.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect: See NHTSA database for details.
Risk: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21S48.
Component: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Defect: See NHTSA database for details.
Risk: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S21.
Component: ENGINE AND ENGINE COOLING
Defect: See NHTSA database for details.
Risk: An engine compartment fire increases the risk of injury.
Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 1
Component: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Defect: See NHTSA database for details.
Risk: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023.
Component: ENGINE
Defect: See NHTSA database for details.
Risk: An engine compartment fire increases the risk of injury.
Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powert
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Ford Escape:
Once the presumption is triggered, the burden shifts to Ford to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Ford must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Ford Escape qualifies as a lemon under California law, Ford may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Ford a reasonable opportunity to fix the defect. Visit different authorized Ford dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Ford pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Ford a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Ford is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 Ford Escape has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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