2025 Volkswagen Id. Buzz Rear Seat Recall (25V269)

Recall 25V269 at a glance

What is wrong with the 2025 Volkswagen Id. Buzz in recall 25V269?

BUZZ vehicles.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 ID. BUZZ vehicles. The third-row rear bench is wide enough for three passengers, but is designed for two passengers and equipped with two seat belts. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.

Is it safe to drive a 2025 Id. Buzz with recall 25V269?

NHTSA has not told owners to stop driving, but the risk is real: In the event that more than two passengers sit in the rear bench seat, there would not be enough seat belts, increasing the risk of injury during a crash.

NHTSA describes the risk this way: In the event that more than two passengers sit in the rear bench seat, there would not be enough seat belts, increasing the risk of injury during a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the mid and rear assembly.

Which vehicles are included in recall 25V269?

Recall 25V269 covers 5,644 vehicles: 2025 Volkswagen Id. Buzz.

NHTSA lists 5,644 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Id. Buzz rear seat recall?

Yes. Dealers will install trim to adjust the width of the third-row rear seats, free of charge.

Dealers will install trim to adjust the width of the third-row rear seats, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72LC.

When was recall 25V269 announced?

Volkswagen Group of America, Inc. reported recall 25V269 to NHTSA on May 15, 2025. NHTSA lists the owner letter date as June 20, 2025.

This recall was filed 16 months ago. If your Id. Buzz was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Id. Buzz is part of recall 25V269?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V269 is open on your Id. Buzz, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V269000 is open on your Id. Buzz, it will be listed there, along with Volkswagen recall number 72LC. You can also ask any Volkswagen dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Id. Buzz owners do about recall 25V269?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V269000 applies to your Id. Buzz.
2. Book the recall appointment with any authorized Volkswagen dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any mid and rear assembly symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Id. Buzz owners reporting to NHTSA?

Owners have filed 14 complaints with NHTSA about these vehicles since 2020, 0 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 25V269 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 14 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Volkswagen Id. Buzz: 14 complaints in total, 0 about the body, doors and seats

Can recall 25V269 make my Id. Buzz a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this mid and rear assembly recall means their Id. Buzz qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Body and latch defects on the 2025 Volkswagen Id. Buzz may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V269