2022 Volkswagen ID.4 Backup Camera Display Recall (23V436)

Recall 23V436 at a glance

What is wrong with the 2022 Volkswagen ID.4 in recall 23V436?

4 vehicles.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2022 ID.4 with recall 23V436?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the display function.

Which vehicles are included in recall 23V436?

Recall 23V436 covers 4 vehicles: 2022 Volkswagen ID.4.

NHTSA lists 4 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the ID.4 backup camera display recall?

Yes. Dealers will update the software, free of charge.

Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.

When was recall 23V436 announced?

Volkswagen Group of America, Inc. reported recall 23V436 to NHTSA on June 21, 2023. NHTSA lists the owner letter date as August 18, 2023.

This recall was filed 39 months ago. If your ID.4 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my ID.4 is part of recall 23V436?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V436 is open on your ID.4, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V436000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should ID.4 owners do about recall 23V436?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V436000 applies to your ID.4.
2. Book the recall appointment with any authorized Volkswagen dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any display function symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are ID.4 owners reporting to NHTSA?

Owners have filed 136 complaints with NHTSA about these vehicles since 2020, 5 of them about the rearview camera.

NHTSA’s public complaint database lists 136 owner complaints filed since 2020 for the vehicles in this recall, and 5 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Volkswagen ID.4: 136 complaints in total, 5 about the rearview camera

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The contact owns a 2022 Volkswagen ID.4. The contact stated that there was a message to update the software displayed. The contact stated that while driving at slow speeds, the vehicle came to a complete stop. While driving at various speeds, the camera and the infotainment screen were inoperable.

2022 Volkswagen ID.4 owner, MA, NHTSA complaint 11603223, filed July 18, 2024

The contact owns a 2022 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 Volkswagen ID.4 owner, MA, NHTSA complaint 11606023, filed August 2, 2024

The contact owns a 2022 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 Volkswagen ID.4 owner, VA, NHTSA complaint 11608899, filed August 16, 2024

Can recall 23V436 make my ID.4 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

This is not the first recall for this problem. When a manufacturer has to recall the same display function again, that suggests the earlier fix did not work. If your 2022 Volkswagen ID.4 has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 22V823000.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the ID.4 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V436