2021 Toyota C-HR Automatic Emergency Braking Radar Recall (22V107)

Recall 22V107 at a glance

What is wrong with the 2021 Toyota C-HR in recall 22V107?

The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.

Is it safe to drive a 2021 C-HR with recall 22V107?

NHTSA has not told owners to stop driving, but the risk is real: An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.

NHTSA describes the risk this way: An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.

There is no do-not-drive order on this campaign. If your C-HR shows warning lights or behaves differently in a way that involves the radar, have it checked before driving further.

Which vehicles are included in recall 22V107?

Recall 22V107 covers 36,558 vehicles: 2021 Toyota C-HR.

NHTSA lists 36,558 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the C-HR automatic emergency braking radar recall?

Yes. Dealers will inspect and activate the radar sensor as necessary, free of charge.

Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA02.

When was recall 22V107 announced?

Toyota Motor Corporation reported recall 22V107 to NHTSA on February 24, 2022. NHTSA lists the owner letter date as April 22, 2022.

This recall was filed 56 months ago. If your C-HR was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my C-HR is part of recall 22V107?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V107 is open on your C-HR, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 C-HR vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should C-HR owners do about recall 22V107?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V107000 applies to your C-HR.
2. Book the recall appointment with any authorized Toyota dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the radar happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are C-HR owners reporting to NHTSA?

Owners have filed 34 complaints with NHTSA about these vehicles since 2020, 2 of them about the driver assistance.

Too few NHTSA complaints about the driver assistance have been filed since recall 22V107 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 34 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the driver assistance. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Toyota C-HR: 34 complaints in total, 2 about the driver assistance

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

The contact owned a 2021 Toyota C-HR. The contact stated that while driving at 65 MPH, she collided with a deer attempting to cross the freeway. The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed.

2021 Toyota C-HR owner, AR, NHTSA complaint 11526793, filed June 13, 2023

The incident happened on the 9th of april 2021 at 06:45am on our company's car park, third level.

2021 Toyota C-HR owner, FL, NHTSA complaint 11408459, filed April 16, 2021

Can recall 22V107 make my C-HR a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Driver assistance systems such as automatic emergency braking, lane keeping and adaptive cruise rely on software and sensors. Phantom braking or a system that shuts off can be dangerous, and these complaints often return after an update.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V107