NHTSA Recall 23V488000

2021-2023 Tesla Model S Front Seat Belt Recall (23V488)

Tesla, Inc. · 15,869 vehicles · Reported July 14, 2023

Repeat recall
✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
15,869
Vehicles affected
30
Seat Belts complaints
2
Repeat-problem reports since recall
Available
Fix status
8
Other recalls, same models

Tesla, Inc. is recalling 15,869 2021-2023 Tesla Model S; 2021-2023 Tesla Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach. A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury. Dealers will make the repair free of charge.

Recall 23V488 at a glance

NHTSA campaign number23V488000
Manufacturer recall numberSB-23-20-004
Date reported to NHTSAJuly 14, 2023
ManufacturerTesla, Inc.
Vehicles2021-2023 Tesla Model S; 2021-2023 Tesla Model X
Units affected15,869
ComponentSeat Belts > Front
Safety riskA detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
FixAvailable at dealers

What is wrong with the 2021-2023 Tesla Model S in recall 23V488?

The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

Is it safe to drive a 2021-2023 Model S with recall 23V488?

NHTSA has not told owners to stop driving, but the risk is real: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

NHTSA describes the risk this way: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the front.

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Recall 23V488000. Tell us what is happening with your vehicle.

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Which vehicles are included in recall 23V488?

Recall 23V488 covers 15,869 vehicles: 2021-2023 Tesla Model S; 2021-2023 Tesla Model X.

NHTSA lists 15,869 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2021-2023TeslaModel S
2021-2023TeslaModel X

What is the fix for the Model S front seat belt recall?

Yes. Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge.

Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

When was recall 23V488 announced?

Tesla, Inc. reported recall 23V488 to NHTSA on July 14, 2023. NHTSA lists the owner letter date as September 12, 2023.

DateWhat happened
July 14, 2023Tesla, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 23V488000.
September 12, 2023Owner notification letters mailed (per NHTSA).

This recall was filed 39 months ago. If your Model S was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Model S is part of recall 23V488?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V488 is open on your Model S, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2023 Model S vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Model S owners do about recall 23V488?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V488000 applies to your Model S.
  2. Book the recall appointment with any authorized Tesla dealer. Ask up front whether parts are available and how long the vehicle will be there.
  3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
  4. Write down when symptoms involving the front happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Model S owners reporting to NHTSA?

Owners have filed 792 complaints with NHTSA about these vehicles since 2020, 30 of them about the seat belts.

Since recall 23V488 was reported on July 14, 2023, owners have filed 23 complaints with NHTSA about the seat belts on these vehicles. 2 of them (9%) describe the same problem happening more than once or coming back after a repair attempt.

How we counted: we matched NHTSA owner complaints for the model years in this recall that list the seat belts and were received on or after July 14, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related seat belts issue rather than this exact defect; automated text matching can miss or misread some reports.

NHTSA’s public complaint database lists 792 owner complaints filed since 2020 for the vehicles in this recall, and 30 of them involve the seat belts. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2023 Tesla Model X: 194 complaints in total, 9 about the seat belts
  • 2021 Tesla Model S: 179 complaints in total, 8 about the seat belts
  • 2022 Tesla Model S: 138 complaints in total, 5 about the seat belts
  • 2022 Tesla Model X: 127 complaints in total, 7 about the seat belts
  • 2023 Tesla Model S: 113 complaints in total, 1 about the seat belts
  • 2021 Tesla Model X: 41 complaints in total, 0 about the seat belts

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

I have started receiving airbag & seat safety issue alert but recieved appointment after a month even considering major safety concern. Some of 2021 vehicles are serviced under the recall Tesla sent. But told me mine doesn’t qualify for same issue for same year, same model cars.

2021 Tesla Model S owner, IN, NHTSA complaint 11711634, filed January 17, 2026

The contact owns a 2021 Tesla Model S. The contact received notification of NHTSA Campaign Number: 22V045000 (ELECTRICAL SYSTEM, SEAT BELTS); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

2021 Tesla Model S owner, CA, NHTSA complaint 11722975, filed March 9, 2026

I noticed it happened before but I couldn't quite figure out what happened! I was driving down the local road and got ready to go under a overpass and next thing u know my EV just slammed on brakes like I was about to hit someone! Seatbelt choked me and made me gag! But when…

2021 Tesla Model S owner, AL, NHTSA complaint 11737492, filed May 13, 2026

Can recall 23V488 make my Model S a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Seat belt defects are safety defects. If the belt, buckle or pretensioner still does not work right after the recall repair, the repeat visit belongs in your records.

This is not the first recall for this problem. When a manufacturer has to recall the same front again, that suggests the earlier fix did not work. If your 2021-2023 Tesla Model S has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 22V045000.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Model S went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your Model S been back to the dealer for this problem?

Call 877-536-6620

Other Tesla Model S recalls

Free case review

Recall 23V488000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 23V488

Did the recall 23V488 fix work?

Since recall 23V488 was reported on July 14, 2023, owners have filed 23 complaints with NHTSA about the seat belts on these vehicles. 2 of them (9%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.

When will owners be notified?

According to NHTSA, owner notification letters were or are scheduled to be mailed September 12, 2023.

Is the 23V488000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my Model S is part of recall 23V488000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Does a recall mean my car is a lemon?

Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Tesla. Prior results do not guarantee a similar outcome.

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