2021-2022 Subaru Crosstrek Hybrid 12-Volt Battery Recall (23V080)

Recall 23V080 at a glance

What is wrong with the 2021-2022 Subaru Crosstrek Hybrid in recall 23V080?

The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.

Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.

Is it safe to drive a 2021-2022 Crosstrek Hybrid with recall 23V080?

NHTSA has not told owners to stop driving, but the risk is real: A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.

NHTSA describes the risk this way: A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Crosstrek Hybrid shows warning lights or behaves differently in a way that involves the 12v and 24v and 48v battery, have it checked before driving further.

Which vehicles are included in recall 23V080?

Recall 23V080 covers 8,413 vehicles: 2021-2022 Subaru Crosstrek Hybrid.

NHTSA lists 8,413 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Crosstrek Hybrid 12-volt battery recall?

Yes. Dealers will replace the converter terminal mounting bracket.

Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.

When was recall 23V080 announced?

Subaru of America, Inc. reported recall 23V080 to NHTSA on February 14, 2023. NHTSA lists the owner letter date as May 12, 2023.

This recall was filed 44 months ago. If your Crosstrek Hybrid was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Crosstrek Hybrid is part of recall 23V080?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V080 is open on your Crosstrek Hybrid, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V080000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Crosstrek Hybrid owners do about recall 23V080?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V080000 applies to your Crosstrek Hybrid.
2. Call a Subaru dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the 12v and 24v and 48v battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Crosstrek Hybrid owners reporting to NHTSA?

Owners have filed 1 complaints with NHTSA about these vehicles since 2020, 1 of them about the electrical system.

Too few NHTSA complaints about the electrical system have been filed since recall 23V080 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 1 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Subaru Crosstrek Hybrid: 1 complaints in total, 1 about the electrical system
• 2022 Subaru Crosstrek Hybrid: 0 complaints in total, 0 about the electrical system

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The contact owns a 2021 Subaru Crosstrek Hybrid. The contact stated that after moving the vehicle 10 feet from a pile of snow in cold weather, the vehicle restarted but failed to run and then shut off after 2 minutes. The contact changed the 12-Volt battery.

2021 Subaru Crosstrek Hybrid owner, VT, NHTSA complaint 11717316, filed February 11, 2026

Can recall 23V080 make my Crosstrek Hybrid a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Intermittent electrical problems are a frequent source of repeat repair visits: the dealer cannot reproduce the fault, the owner brings the 2021-2022 Subaru Crosstrek Hybrid back, and the problem shows up again.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V080