2024-2025 Porsche Macan Electric Backup Camera Software Recall (25V220)

Recall 25V220 at a glance

What is wrong with the 2024-2025 Porsche Macan Electric in recall 25V220?

The rearview camera may show a blurry image or fail to display.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2024-2025 Macan Electric vehicles. The rearview camera may show a blurry image or fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.

Is it safe to drive a 2024-2025 Macan Electric with recall 25V220?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that does not display an image decreases the driver's visibility, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera that does not display an image decreases the driver's visibility, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Macan Electric shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.

Which vehicles are included in recall 25V220?

Recall 25V220 covers 8,571 vehicles: 2024-2025 Porsche Macan Electric.

NHTSA lists 8,571 vehicles in this campaign, built March 15, 2024 to March 18, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Macan Electric backup camera software recall?

Yes. Dealers will update the control unit software, inspect, and replace the rearview camera as necessary, free of charge.

Dealers will update the control unit software, inspect, and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed May 23, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASA3.

When was recall 25V220 announced?

Porsche Cars North America, Inc. reported recall 25V220 to NHTSA on April 8, 2025. NHTSA lists the owner letter date as May 23, 2025.

This recall was filed 18 months ago, and vehicles were built over a span of 368 days. If your Macan Electric was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Macan Electric is part of recall 25V220?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V220 is open on your Macan Electric, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V220000 is open on your Macan Electric, it will be listed there, along with Porsche recall number ASA3. You can also ask any Porsche dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Macan Electric owners do about recall 25V220?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V220000 applies to your Macan Electric.
2. Book the recall appointment with any authorized Porsche dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Macan Electric owners reporting to NHTSA?

Too few NHTSA complaints about the rearview camera have been filed since recall 25V220 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.

Can recall 25V220 make my Macan Electric a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2024-2025 Porsche Macan Electric, each return visit should be documented.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024-2025 Porsche Macan Electric has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V220