2021 Polestar Polestar 1 12-Volt Battery Recall (22V926)

Recall 22V926 at a glance

What is wrong with the 2021 Polestar Polestar 1 in recall 22V926?

Defective high-voltage battery cells may cause the battery to overheat when fully charged.

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.

Is it safe to drive a 2021 Polestar 1 with recall 22V926?

NHTSA has not told owners to stop driving, but the risk is real: The high-voltage battery overheating increases the risk of a fire.

NHTSA describes the risk this way: The high-voltage battery overheating increases the risk of a fire.

There is no do-not-drive order on this campaign. If your Polestar 1 shows warning lights or behaves differently in a way that involves the 12v and 24v and 48v battery, have it checked before driving further.

Which vehicles are included in recall 22V926?

Recall 22V926 covers 66 vehicles: 2021 Polestar Polestar 1.

NHTSA lists 66 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Polestar 1 12-volt battery recall?

Yes. Dealers will replace the high-voltage battery cells, free of charge.

Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10202. Note: This recall has been superseded by Recall 23V361 (R102316). Any vehicle that received the interim repair under Recall 22V926 (R10202) will still need to have the remedy for 23V361 (R102316) performed.

When was recall 22V926 announced?

Polestar Automotive USA, Inc. reported recall 22V926 to NHTSA on December 14, 2022.

This recall was filed 46 months ago. If your Polestar 1 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Polestar 1 is part of recall 22V926?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V926 is open on your Polestar 1, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 22V926000 is open on your Polestar 1, it will be listed there, along with Polestar recall number R10202. You can also ask any Polestar dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Polestar 1 owners do about recall 22V926?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V926000 applies to your Polestar 1.
2. Call a Polestar dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any 12v and 24v and 48v battery symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Polestar 1 owners reporting to NHTSA?

Too few NHTSA complaints about the ev and hybrid battery have been filed since recall 22V926 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.

Can recall 22V926 make my Polestar 1 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this 12v and 24v and 48v battery recall means their Polestar 1 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Battery and electric drive repairs are among the slowest repairs in the industry. A 2021 Polestar Polestar 1 waiting on a battery module or drive unit can sit at the dealer for weeks, and every day counts toward the 30-day figure in California's lemon law presumption.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 23V361000.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V926