2024 Mercedes-Benz E 350 Wiring Recall (24V224)
Mercedes-Benz USA, LLC · 396 vehicles · Reported March 22, 2024
Mercedes-Benz USA, LLC is recalling 396 2024 Mercedes-Benz E 350; 2024 Mercedes-Benz E 450 vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power. A loss of drive power can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 24V224 at a glance
| NHTSA campaign number | 24V224000 |
|---|---|
| Manufacturer recall number | 2024MMNNNN |
| Date reported to NHTSA | March 22, 2024 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Vehicles | 2024 Mercedes-Benz E 350; 2024 Mercedes-Benz E 450 |
| Units affected | 396 |
| Component | Electrical System > Wiring |
| Safety risk | A loss of drive power can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Mercedes-Benz E 350 in recall 24V224?
The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E350 4Matic, E450 4Matic All-Terrain, and E450 4Matic vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Is it safe to drive a 2024 E 350 with recall 24V224?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power can increase the risk of a crash.
NHTSA describes the risk this way: A loss of drive power can increase the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the wiring.
Which vehicles are included in recall 24V224?
Recall 24V224 covers 396 vehicles: 2024 Mercedes-Benz E 350; 2024 Mercedes-Benz E 450.
NHTSA lists 396 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Mercedes-Benz | E 350 |
| 2024 | Mercedes-Benz | E 450 |
What is the fix for the E 350 wiring recall?
Yes. Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge.
Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040007.
Manufacturer recall number: 2024MMNNNN.
When was recall 24V224 announced?
Mercedes-Benz USA, LLC reported recall 24V224 to NHTSA on March 22, 2024. NHTSA lists the owner letter date as May 17, 2024.
| Date | What happened |
|---|---|
| March 22, 2024 | Mercedes-Benz USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 24V224000. |
| May 17, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 30 months ago. If your E 350 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my E 350 is part of recall 24V224?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V224 is open on your E 350, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V224000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should E 350 owners do about recall 24V224?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V224000 applies to your E 350.
- Book the recall appointment with any authorized Mercedes-Benz dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any wiring symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are E 350 owners reporting to NHTSA?
Owners have filed 7 complaints with NHTSA about these vehicles since 2020, 3 of them about the electrical system.
Too few NHTSA complaints about the electrical system have been filed since recall 24V224 was reported (3) to say whether the fix is holding.
NHTSA’s public complaint database lists 7 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Mercedes-Benz E 350: 5 complaints in total, 2 about the electrical system
- 2024 Mercedes-Benz E 450: 2 complaints in total, 1 about the electrical system
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month.
2024 Mercedes-Benz E 350 owner, CA, NHTSA complaint 11642218, filed February 12, 2025
Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working.
2024 Mercedes-Benz E 350 owner, PA, NHTSA complaint 11614116, filed September 12, 2024
The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred.
2024 Mercedes-Benz E 450 owner, FL, NHTSA complaint 11596505, filed June 25, 2024
Can recall 24V224 make my E 350 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V224000 does not automatically make your E 350 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same wiring problem is common in lemon law claims.
This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.
Earlier campaigns on these vehicles involving the same component: 24V100000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your E 350 been back to the dealer for this problem?
Call 877-536-6620Other Mercedes-Benz E 350 recalls
Frequently asked questions about recall 24V224
Is the 24V224000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed May 17, 2024.
How do I know if my E 350 is part of recall 24V224000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V224000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Mercedes-Benz. Prior results do not guarantee a similar outcome.