2021 Jeep Grand Cherokee Seat Fastener Recall (22V180)

Recall 22V180 at a glance

What is wrong with the 2021 Jeep Grand Cherokee in recall 22V180?

These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Is it safe to drive a 2021 Grand Cherokee with recall 22V180?

NHTSA has not told owners to stop driving, but the risk is real: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

NHTSA describes the risk this way: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

There is no do-not-drive order on this campaign. If your Grand Cherokee shows warning lights or behaves differently in a way that involves the critical fasteners, have it checked before driving further.

Which vehicles are included in recall 22V180?

Recall 22V180 covers 4,586 vehicles: 2021 Jeep Grand Cherokee; 2022 Jeep Grand Cherokee 4XE.

NHTSA lists 4,586 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Grand Cherokee seat fastener recall?

Yes. Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge.

Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

When was recall 22V180 announced?

Chrysler (FCA US, LLC) reported recall 22V180 to NHTSA on March 24, 2022. NHTSA lists the owner letter date as April 7, 2022.

This recall was filed 55 months ago. If your Grand Cherokee was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Grand Cherokee is part of recall 22V180?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V180 is open on your Grand Cherokee, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 22V180000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Grand Cherokee owners do about recall 22V180?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V180000 applies to your Grand Cherokee.
2. Book the recall appointment with any authorized Jeep dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any critical fasteners symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Grand Cherokee owners reporting to NHTSA?

Owners have filed 553 complaints with NHTSA about these vehicles since 2020, 5 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 22V180 was reported (4) to say whether the fix is holding.

NHTSA’s public complaint database lists 553 owner complaints filed since 2020 for the vehicles in this recall, and 5 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Jeep Grand Cherokee: 405 complaints in total, 4 about the body, doors and seats
• 2022 Jeep Grand Cherokee 4XE: 148 complaints in total, 1 about the body, doors and seats

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

My husband heard a rattle in the back /middle of the car. He investigated the sound and found the passenger rear seat missing a bolt. The vehicle was taken to the dealer today for repair. A bolt was missing and a nut was loose. I hope it is not missing any other parts.

2022 Jeep Grand Cherokee 4XE owner, TN, NHTSA complaint 11469126, filed June 14, 2022

While i was driving on slow moving traffic the engine was shut off, i select gear position to park and start the engine, that works but it happens few times,.

2021 Jeep Grand Cherokee owner, NY, NHTSA complaint 11436594, filed October 13, 2021

Vehicle's driver seat frame makes popping noises when you put excess strain on the seat (i.e. change your seat position or shuffle around in your seat and whenever you are driving and apply the brakes and/or make a turn. Getting worse as i drive the vehicle more and more.

2021 Jeep Grand Cherokee owner, NC, NHTSA complaint 11464316, filed May 12, 2022

Can recall 22V180 make my Grand Cherokee a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this critical fasteners recall means their Grand Cherokee qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Door latch, seat and body structure defects can affect safety in a crash and everyday use. If the recall repair does not solve the problem, the repeat visit is part of your record.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Jeep Grand Cherokee has needed other repairs for the same defect, those visits count toward a lemon law claim.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Grand Cherokee went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V180