2021-2023 Honda Odyssey Backup Camera Display Recall (23V431)
Honda (American Honda Motor Co.) · 1,209,673 vehicles · Reported June 15, 2023
Honda (American Honda Motor Co.) is recalling 1,209,673 2021-2023 Honda Odyssey; 2021-2023 Honda Passport; 2021-2022 Honda Pilot vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury. Dealers will make the repair free of charge.
Recall 23V431 at a glance
| NHTSA campaign number | 23V431000 |
|---|---|
| Manufacturer recall number | EEL, ZEM, SFC |
| Date reported to NHTSA | June 15, 2023 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Vehicles | 2021-2023 Honda Odyssey; 2021-2023 Honda Passport; 2021-2022 Honda Pilot |
| Units affected | 1,209,673 |
| Component | Back Over Prevention > Display Function |
| Safety risk | A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Honda Odyssey in recall 23V431?
Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display.
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is it safe to drive a 2021-2023 Odyssey with recall 23V431?
NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
NHTSA describes the risk this way: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the display function.
Which vehicles are included in recall 23V431?
Recall 23V431 covers 1,209,673 vehicles: 2021-2023 Honda Odyssey; 2021-2023 Honda Passport; 2021-2022 Honda Pilot.
NHTSA lists 1,209,673 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Honda | Odyssey |
| 2021-2023 | Honda | Passport |
| 2021-2022 | Honda | Pilot |
What is the fix for the Odyssey backup camera display recall?
Yes. Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Manufacturer recall number: EEL, ZEM, SFC.
When was recall 23V431 announced?
Honda (American Honda Motor Co.) reported recall 23V431 to NHTSA on June 15, 2023. NHTSA lists the owner letter date as July 24, 2023.
| Date | What happened |
|---|---|
| June 15, 2023 | Honda (American Honda Motor Co.) filed the defect report with NHTSA; NHTSA assigned campaign 23V431000. |
| July 24, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 40 months ago. If your Odyssey was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Odyssey is part of recall 23V431?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V431 is open on your Odyssey, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 23V431000 is open on your Odyssey, it will be listed there, along with Honda recall number EEL, ZEM, SFC. You can also ask any Honda dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Odyssey owners do about recall 23V431?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V431000 applies to your Odyssey.
- Call a Honda dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any display function symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Odyssey owners reporting to NHTSA?
Owners have filed 1,212 complaints with NHTSA about these vehicles since 2020, 15 of them about the rearview camera.
Since recall 23V431 was reported on June 15, 2023, owners have filed 14 complaints with NHTSA about the rearview camera on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the rearview camera and were received on or after June 15, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related rearview camera issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 1,212 owner complaints filed since 2020 for the vehicles in this recall, and 15 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Honda Pilot: 435 complaints in total, 7 about the rearview camera
- 2022 Honda Pilot: 158 complaints in total, 3 about the rearview camera
- 2021 Honda Odyssey: 142 complaints in total, 1 about the rearview camera
- 2021 Honda Passport: 142 complaints in total, 0 about the rearview camera
- 2022 Honda Odyssey: 135 complaints in total, 2 about the rearview camera
- 2023 Honda Odyssey: 99 complaints in total, 1 about the rearview camera
- 2022 Honda Passport: 62 complaints in total, 1 about the rearview camera
- 2023 Honda Passport: 39 complaints in total, 0 about the rearview camera
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
The contact owns a 2023 Honda Odyssey.. The contact stated that the rearview camera flickered, there is also a cracking and flickering sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. the contact associated the issue The approximate failure mileage was 51,000.
2023 Honda Odyssey owner, IL, NHTSA complaint 11738809, filed May 19, 2026
The contact owns a 2022 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2022 Honda Passport owner, DE, NHTSA complaint 11538686, filed August 15, 2023
The contact owns a 2022 Honda Pilot. The contact stated that the entertainment system was blank and had shut down. The message “My Map Off” was displayed. The vehicle was restarted, and the rearview camera was inoperable. The contact linked the failure to NHTSA Campaign Number: 23V431000 (Back Over Prevention).
2022 Honda Pilot owner, NY, NHTSA complaint 11697335, filed November 4, 2025
Can recall 23V431 make my Odyssey a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2021-2023 Honda Odyssey, each return visit should be documented.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021-2023 Honda Odyssey has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Odyssey went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Odyssey been back to the dealer for this problem?
Call 877-536-6620Other Honda Odyssey recalls
Frequently asked questions about recall 23V431
Did the recall 23V431 fix work?
Since recall 23V431 was reported on June 15, 2023, owners have filed 14 complaints with NHTSA about the rearview camera on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed July 24, 2023.
Is the 23V431000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Odyssey is part of recall 23V431000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V431000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Honda. Prior results do not guarantee a similar outcome.