2021 Honda Pilot Tire Recall (20V725)

Recall 20V725 at a glance

What is wrong with the 2021 Honda Pilot in recall 20V725?

The tires may have been cured for a time beyond the specification limits.

American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Is it safe to drive a 2021 Pilot with recall 20V725?

NHTSA has not told owners to stop driving, but the risk is real: Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

NHTSA describes the risk this way: Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the tires.

Which vehicles are included in recall 20V725?

Recall 20V725 covers 214 vehicles: 2021 Honda Pilot.

NHTSA lists 214 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Pilot tire recall?

Yes. Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge.

Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.

When was recall 20V725 announced?

Honda (American Honda Motor Co.) reported recall 20V725 to NHTSA on November 20, 2020.

This recall was filed 71 months ago. If your Pilot was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Pilot is part of recall 20V725?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 20V725 is open on your Pilot, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 20V725000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Pilot owners do about recall 20V725?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 20V725000 applies to your Pilot.
2. Call a Honda dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the tires happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Pilot owners reporting to NHTSA?

Owners have filed 435 complaints with NHTSA about these vehicles since 2020, 16 of them about the suspension, wheels and tires.

NHTSA’s public complaint database lists 435 owner complaints filed since 2020 for the vehicles in this recall, and 16 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Honda Pilot: 435 complaints in total, 16 about the suspension, wheels and tires

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2021 Honda Pilot. The contact received notifications of NHTSA Campaign Number: 26V365000 (STRUCTURE, SUSPENSION) and 24V064000(AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available.

2021 Honda Pilot owner, IA, NHTSA complaint 11762787, filed September 8, 2026

At accelerating speeds between 37mph and 62mph, the steering wheel trembles and vibrates and shakes profusely. At decelerating speeds between 62mph and 37mph steering wheel trembles and vibrates and shakes profusely. Entire vehicle begin to shake. Driving is hazardous.

2021 Honda Pilot owner, NC, NHTSA complaint 11434981, filed September 30, 2021

Twice in the past 4 weeks, while driving, the car switches into Neutral. The car dash still says it is in Drive and the gear buttons still show “D/S” highlighted. However, the car is rev-ing the engine as if it is in neutral and the car is only rolling instead of driving.

2021 Honda Pilot owner, NJ, NHTSA complaint 11437486, filed October 20, 2021

Can recall 20V725 make my Pilot a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this tires recall means their Pilot qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

If a suspension or wheel problem on the 2021 Honda Pilot returns after the recall work, keep the repair orders. Repeat visits for the same defect are what California's lemon law looks at.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Honda Pilot has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 20V725