2021 GMC Canyon Seat Belt Fastener Recall (20V811)

Recall 20V811 at a glance

What is wrong with the 2021 GMC Canyon in recall 20V811?

Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle.

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Is it safe to drive a 2021 Canyon with recall 20V811?

NHTSA has not told owners to stop driving, but the risk is real: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

NHTSA describes the risk this way: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the critical fasteners.

Which vehicles are included in recall 20V811?

Recall 20V811 covers 470 vehicles: 2021 Cadillac Escalade Esv; 2021 Cadillac Escalade NA; 2021 Chevrolet Blazer; 2021 Chevrolet Camaro; 2021 Chevrolet Colorado; 2021 Chevrolet Equinox; 2021 Chevrolet Silverado 1500; 2021 Chevrolet Silverado 2500; 2021 Chevrolet Silverado 3500; 2021 Chevrolet Suburban; 2021 Chevrolet Tahoe; 2021 GMC Canyon; 2021 GMC Sierra 1500; 2021 GMC Sierra 2500; 2021 GMC Sierra 3500; 2021 GMC Yukon; 2021 GMC Yukon XL.

NHTSA lists 470 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Canyon seat belt fastener recall?

Yes. GM will notify owners, and dealers will replace the suspect bolts, free of charge.

GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

When was recall 20V811 announced?

General Motors, LLC reported recall 20V811 to NHTSA on December 23, 2020.

This recall was filed 70 months ago. If your Canyon was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Canyon is part of recall 20V811?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 20V811 is open on your Canyon, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 20V811000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Canyon owners do about recall 20V811?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 20V811000 applies to your Canyon.
2. Book the recall appointment with any authorized GMC dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the critical fasteners happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Canyon owners reporting to NHTSA?

Owners have filed 3,229 complaints with NHTSA about these vehicles since 2020, 49 of them about the seat belts.

NHTSA’s public complaint database lists 3,229 owner complaints filed since 2020 for the vehicles in this recall, and 49 of them involve the seat belts. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Chevrolet Silverado 1500: 828 complaints in total, 7 about the seat belts
• 2021 GMC Sierra 1500: 573 complaints in total, 3 about the seat belts
• 2021 Chevrolet Tahoe: 453 complaints in total, 13 about the seat belts
• 2021 GMC Yukon: 331 complaints in total, 4 about the seat belts
• 2021 GMC Yukon XL: 226 complaints in total, 3 about the seat belts
• 2021 Chevrolet Suburban: 198 complaints in total, 7 about the seat belts
• 2021 Chevrolet Blazer: 134 complaints in total, 0 about the seat belts
• 2021 Chevrolet Equinox: 95 complaints in total, 4 about the seat belts

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

Sat may 3rd We went for tire change from that date since that day, every time we try to start the car there’s always a different warning light The warning light is never the same issue.

2021 Chevrolet Suburban owner, NV, NHTSA complaint 11661849, filed May 19, 2025

My seat belt recall was not done said they did but did not do it ask them when were going to do it would never call or answer me need them to complete there recall on rear seat defective…

2021 Chevrolet Suburban owner, NM, NHTSA complaint 11433923, filed September 21, 2021

I'm writing to complain about the proposed temporary resolution of the recall. I received a letter today advising me that repair parts were unavailable and that I should simply not use the third row seats until the inspection/repairs are completed.

2021 Chevrolet Suburban owner, SC, NHTSA complaint 11487872, filed October 4, 2022

Can recall 20V811 make my Canyon a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 20V811000 does not automatically make your Canyon a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A seat belt that does not latch or retract correctly on the 2021 GMC Canyon affects safety directly, and a failed recall repair is a repair attempt under California law.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 20V792000.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Canyon went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 20V811