NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 669 complaints against the 2021 Chevrolet Silverado 1500. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Chevrolet Silverado 1500 complaints directly on the NHTSA complaint database.
The 2021 Chevrolet Silverado 1500 has generated 4014 NHTSA complaints and has 8 active recalls. If your 2021 Chevrolet Silverado 1500 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Chevrolet pays all attorney fees when we prevail. You pay nothing.
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Chevrolet Silverado 1500 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 1158 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “GM 6.2L motor failure causing motor to have to be replaced. Not covered by GM’s recall due to being VIN specific” (NHTSA Complaint #11725008)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2021 Chevrolet Silverado 1500 have reported harsh shifting, shuddering, slipping, and transmission warning lights. 672 NHTSA complaints have been submitted for this defect category. Owner reports include: “The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon shifting to park(P) and attempting to turn off the vehicle, the message “Shift to Park” was displayed, and the vehicle failed to turn off unintendedly. The contact stated that upon jiggling the gear shifter, the vehicle responded as intended. The contact stated that the failure recurred intermittently. The contact stated that the failure recurred upon arriving at the residence at 1:00 AM. The vehicle was able to turn off after being reset by temporarily disconnecting the battery. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under a related lawsuit settlement. The failure mileage was approximately 53,000.” (NHTSA Complaint #11723526)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Chevrolet Silverado 1500 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 216 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “The contact owns a 2021 Chevrolet Silverado 1500. While driving approximately 30 MPH, the contact heard an object being dragged underneath the vehicle. There were no warning lights illuminated. The contact pulled over and heard an abnormal clicking sound coming from the vehicle before the vehicle stalled. The contact was unable to restart the vehicle, and the vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.” (NHTSA Complaint #11717088)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Chevrolet Silverado 1500 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 210 NHTSA complaints have been filed for this category. Owner reports include: “2021 Silverado tailgates often stop working due to a faulty, corroded electronic switch caused by water intrusion. A major 2020-2024 GM recall exists for this, which can cause unexpected opening. Check for corrosion in the tailgate switch/connector, a pinched wiring harness, or check for a blown fuse. This is the 2nd time my truck is at ganley Chevy in Cleveland Ohio. They already fixed 1 rotted wire due to corrosion. And now having same issue again that tailgate won’t open. They told me approximately 1000.00 to find and MAYBE fix the problem. This truck should be included in the recall as to it falls under the year of the issues and that it’s the same EXACT ISSUES AS LISTED Again they have my truck in shop and I feel my truck falls under the recall proximity of said items.” (NHTSA Complaint #11722513)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Chevrolet Silverado 1500 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 198 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “I bought this Truck in December 2023 from Honda of Ocala as a used vehicle it had 59,000 miles when I bought it. In October 24 it started smoking from the exhaust one morning as I was leaving work. I have always changed the oil on time and taken good care of the truck. I found out the lifters had failed and Honda of Ocala replaced all of my lifters on both sides around $4,000 in repairs the truck was at 73,000 miles at this time. A few months after getting it fixed the truck started smoking again and going into limp mode at 81,000 miles. I still owe $30,000 on this truck but can’t afford to keep fixing it and can’t afford to trade it in and go negative on it.” (NHTSA Complaint #11718309)
The following 8 recalls have been issued for the 2021 Chevrolet Silverado 1500 by the NHTSA or Chevrolet. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: SEAT BELTS
Defect: See NHTSA database for details.
Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service
Component: SEAT BELTS
Defect: See NHTSA database for details.
Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM’s number for this recal
Component: TIRES
Defect: See NHTSA database for details.
Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service a
Component: AIR BAGS:FRONTAL
Defect: See NHTSA database for details.
Risk: The missing tabs may prevent the air bag from deploying properly, increasing the risk of injury in a crash.
Remedy: Dealers will inspect the driver frontal air bag, and replace it if necessary, free of charge. Owner notification letters are expected to be mailed August 16, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is N212336560.
Component: TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Defect: See NHTSA database for details.
Risk: An ABS system that does not function properly can increase the risk of a crash.
Remedy: Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner’s manual insert clarifying which spare tire to use with the accessory road tires a
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Defect: See NHTSA database for details.
Risk: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 202
Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Defect: See NHTSA database for details.
Risk: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner’s manual. Repairs will be performed free of charge. Owner notification le
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Defect: See NHTSA database for details.
Risk: Rear wheel lock up increases the risk of a crash.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is N252516560.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Chevrolet Silverado 1500:
Once the presumption is triggered, the burden shifts to Chevrolet to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Chevrolet must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Chevrolet Silverado 1500 qualifies as a lemon under California law, Chevrolet may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Chevrolet a reasonable opportunity to fix the defect. Visit different authorized Chevrolet dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Chevrolet pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Chevrolet a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Chevrolet is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 Chevrolet Silverado 1500 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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