2025 Ford Ranger Electrical Software Recall (25V399)
Ford Motor Company · 45 vehicles · Reported June 13, 2025
Ford Motor Company is recalling 45 2025 Ford Ranger vehicles. The instrument panel was not properly configured, preventing many of the the warning lights or gauges from properly displaying. This includes forward collision warnings, auto emergency braking, traction control, roll stability, and other gauges. The fuel gauge, distance to empty, and fuel economy may also not show accurately. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 126, "Electronic Stability Control Systems." An instrument panel that does not clearly display critical safety information increases the risk of a crash. Dealers will make the repair free of charge.
Recall 25V399 at a glance
| NHTSA campaign number | 25V399000 |
|---|---|
| Manufacturer recall number | 25C23 |
| Date reported to NHTSA | June 13, 2025 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2025 Ford Ranger |
| Units affected | 45 |
| Build dates | March 17, 2025 to March 20, 2025 |
| Component | Electrical System > Software |
| Safety risk | An instrument panel that does not clearly display critical safety information increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2025 Ford Ranger in recall 25V399?
The instrument panel was not properly configured, preventing many of the the warning lights or gauges from properly displaying.
Ford Motor Company (Ford) is recalling certain 2025 Ranger trucks. The instrument panel was not properly configured, preventing many of the the warning lights or gauges from properly displaying. This includes forward collision warnings, auto emergency braking, traction control, roll stability, and other gauges. The fuel gauge, distance to empty, and fuel economy may also not show accurately. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 126, "Electronic Stability Control Systems."
Is it safe to drive a 2025 Ranger with recall 25V399?
NHTSA has not told owners to stop driving, but the risk is real: An instrument panel that does not clearly display critical safety information increases the risk of a crash.
NHTSA describes the risk this way: An instrument panel that does not clearly display critical safety information increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 25V399?
Recall 25V399 covers 45 vehicles: 2025 Ford Ranger.
NHTSA lists 45 vehicles in this campaign, built March 17, 2025 to March 20, 2025. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2025 | Ford | Ranger |
What is the fix for the Ranger electrical software recall?
Yes. Dealers will update the instrument panel software, free of charge.
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Fords number for this recall is 25C23.
When was recall 25V399 announced?
Ford Motor Company reported recall 25V399 to NHTSA on June 13, 2025. NHTSA lists the owner letter date as August 29, 2025.
| Date | What happened |
|---|---|
| March 17, 2025 | First affected vehicle built (per Ford Motor Company's filing). |
| March 20, 2025 | Last affected vehicle built. |
| June 13, 2025 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 25V399000. |
| August 29, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 15 months ago, and vehicles were built over a span of 3 days. If your Ranger was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Ranger is part of recall 25V399?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V399 is open on your Ranger, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 25V399000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Ranger owners do about recall 25V399?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V399000 applies to your Ranger.
- Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Ranger owners reporting to NHTSA?
Owners have filed 42 complaints with NHTSA about these vehicles since 2020, 9 of them about the electrical system.
Since recall 25V399 was reported on June 13, 2025, owners have filed 9 complaints with NHTSA about the electrical system on these vehicles. 2 of them (22%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after June 13, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 42 owner complaints filed since 2020 for the vehicles in this recall, and 9 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 Ford Ranger: 42 complaints in total, 9 about the electrical system
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
Became aware of open recalls circa 09.2025, and requested the parts be ordered at Ford Auto Nation (FAN) Panama City, FL. Was told by John, dealership would call when parts became available. Parts have not either been available and/or there have been no calls.
2025 Ford Ranger owner, FL, NHTSA complaint 11733759, filed April 25, 2026
My Ford Ranger is on a safety recall. They sold it to us on May 9,2025 then kept the truck. June 1 they told use the recall issue was solved. We were not given documents on this. We are now seeing the parts needed are not available until the end of June.
2025 Ford Ranger owner, CA, NHTSA complaint 11742182, filed June 4, 2026
While driving at highway speeds vehicle changes the drive mode at random. Even attempting to go into 4 low at high speeds. If the vehicle is able to change into 4 low at high speeds this could send the vehicle into uncontrollable lock down to the drive train and potently creating uncontrollable spin out.
2025 Ford Ranger owner, TN, NHTSA complaint 11744966, filed June 18, 2026
Can recall 25V399 make my Ranger a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this software recall means their Ranger qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Intermittent electrical problems are a frequent source of repeat repair visits: the dealer cannot reproduce the fault, the owner brings the 2025 Ford Ranger back, and the problem shows up again.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Ranger been back to the dealer for this problem?
Call 877-536-6620Other Ford Ranger recalls
Frequently asked questions about recall 25V399
Did the recall 25V399 fix work?
Since recall 25V399 was reported on June 13, 2025, owners have filed 9 complaints with NHTSA about the electrical system on these vehicles. 2 of them (22%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 29, 2025.
Is the 25V399000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Ranger is part of recall 25V399000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V399000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.