2025 Ford Explorer Brake Caliper Recall (25V371)
Ford Motor Company · 3 vehicles · Reported June 3, 2025
Ford Motor Company is recalling 3 2025 Ford Explorer vehicles. The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function and possible wheel damage. Loss of brake function and wheel damage can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 25V371 at a glance
| NHTSA campaign number | 25V371000 |
|---|---|
| Manufacturer recall number | 25S60 |
| Date reported to NHTSA | June 3, 2025 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2025 Ford Explorer |
| Units affected | 3 |
| Build dates | October 31, 2024 to November 20, 2024 |
| Component | Service Brakes, Hydraulic > Foundation Components > Disc > Caliper |
| Safety risk | Loss of brake function and wheel damage can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2025 Ford Explorer in recall 25V371?
The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function and possible wheel damage.
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function and possible wheel damage.
Is it safe to drive a 2025 Explorer with recall 25V371?
NHTSA has not told owners to stop driving, but the risk is real: Loss of brake function and wheel damage can increase the risk of a crash.
NHTSA describes the risk this way: Loss of brake function and wheel damage can increase the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the caliper.
Which vehicles are included in recall 25V371?
Recall 25V371 covers 3 vehicles: 2025 Ford Explorer.
NHTSA lists 3 vehicles in this campaign, built October 31, 2024 to November 20, 2024. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2025 | Ford | Explorer |
What is the fix for the Explorer brake caliper recall?
Yes. Dealers will inspect and tighten the bolts as necessary.
Dealers will inspect and tighten the bolts as necessary. If bolts are missing, the brake caliper and pads will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S60.
When was recall 25V371 announced?
Ford Motor Company reported recall 25V371 to NHTSA on June 3, 2025. NHTSA lists the owner letter date as June 19, 2025.
| Date | What happened |
|---|---|
| October 31, 2024 | First affected vehicle built (per Ford Motor Company's filing). |
| November 20, 2024 | Last affected vehicle built. |
| June 3, 2025 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 25V371000. |
| June 19, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 16 months ago, and vehicles were built over a span of 20 days. If your Explorer was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Explorer is part of recall 25V371?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V371 is open on your Explorer, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2025 Explorer vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Explorer owners do about recall 25V371?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V371000 applies to your Explorer.
- Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the caliper happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Explorer owners reporting to NHTSA?
Owners have filed 101 complaints with NHTSA about these vehicles since 2020, 17 of them about the brakes.
Since recall 25V371 was reported on June 3, 2025, owners have filed 14 complaints with NHTSA about the brakes on these vehicles. 1 of them (7%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the brakes and were received on or after June 3, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related brakes issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 101 owner complaints filed since 2020 for the vehicles in this recall, and 17 of them involve the brakes. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 Ford Explorer: 101 complaints in total, 17 about the brakes
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
I bought the car in December and I was only able to take it out on the road in January, when it started to have problems with the software and brake system.
2025 Ford Explorer owner, NJ, NHTSA complaint 11654765, filed April 15, 2025
The contact owns a 2025 Ford Explorer. The contact stated that while at an intersection at a stop light attempting to make a turn at 5 MPH, the brake pedal was hard when depressed, and the vehicle continued to move. As a result, the vehicle crashed into the rear of another vehicle.
2025 Ford Explorer owner, TX, NHTSA complaint 11658367, filed May 2, 2025
6/2/25 tried to start vehicle, codes coming up and car would not start 6/6/25 car was in park running, starting chiming with alarms, the same alarms that came up a few days before.
2025 Ford Explorer owner, MO, NHTSA complaint 11665745, filed June 9, 2025
Can recall 25V371 make my Explorer a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this caliper recall means their Explorer qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Brake defects are safety defects. California's lemon law presumption can apply after two repair attempts for a defect likely to cause death or serious injury, when the manufacturer has been notified directly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Explorer been back to the dealer for this problem?
Call 877-536-6620Other Ford Explorer recalls
Frequently asked questions about recall 25V371
Did the recall 25V371 fix work?
Since recall 25V371 was reported on June 3, 2025, owners have filed 14 complaints with NHTSA about the brakes on these vehicles. 1 of them (7%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 19, 2025.
Is the 25V371000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Explorer is part of recall 25V371000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V371000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.