2023-2024 Ford F-250 SD Backup Camera Recall (24V806)
Ford Motor Company · 24,950 vehicles · Reported October 25, 2024
Ford Motor Company is recalling 24,950 2023-2024 Ford F-250 SD; 2023-2024 Ford F-350 SD; 2023-2024 Ford F-450 SD vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black. A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash. Dealers will make the repair free of charge.
Recall 24V806 at a glance
| NHTSA campaign number | 24V806000 |
|---|---|
| Manufacturer recall number | 24S66 |
| Date reported to NHTSA | October 25, 2024 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2023-2024 Ford F-250 SD; 2023-2024 Ford F-350 SD; 2023-2024 Ford F-450 SD |
| Units affected | 24,950 |
| Component | Back Over Prevention > Sensing System > Camera |
| Safety risk | A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Ford F-250 SD in recall 24V806?
Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
Is it safe to drive a 2023-2024 F-250 SD with recall 24V806?
NHTSA has not told owners to stop driving, but the risk is real: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
NHTSA describes the risk this way: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
There is no do-not-drive order on this campaign. If your F-250 SD shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.
Which vehicles are included in recall 24V806?
Recall 24V806 covers 24,950 vehicles: 2023-2024 Ford F-250 SD; 2023-2024 Ford F-350 SD; 2023-2024 Ford F-450 SD.
NHTSA lists 24,950 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Ford | F-250 SD |
| 2023-2024 | Ford | F-350 SD |
| 2023-2024 | Ford | F-450 SD |
What is the fix for the F-250 SD backup camera recall?
Yes. Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge.
Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.
When was recall 24V806 announced?
Ford Motor Company reported recall 24V806 to NHTSA on October 25, 2024. NHTSA lists the owner letter date as August 6, 2025.
| Date | What happened |
|---|---|
| October 25, 2024 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 24V806000. |
| August 6, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 23 months ago. If your F-250 SD was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my F-250 SD is part of recall 24V806?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V806 is open on your F-250 SD, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V806000 is open on your F-250 SD, it will be listed there, along with Ford recall number 24S66. You can also ask any Ford dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should F-250 SD owners do about recall 24V806?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V806000 applies to your F-250 SD.
- Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are F-250 SD owners reporting to NHTSA?
Owners have filed 179 complaints with NHTSA about these vehicles since 2020, 6 of them about the rearview camera.
Since recall 24V806 was reported on October 25, 2024, owners have filed 6 complaints with NHTSA about the rearview camera on these vehicles. 2 of them (33%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the rearview camera and were received on or after October 25, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related rearview camera issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 179 owner complaints filed since 2020 for the vehicles in this recall, and 6 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Ford F-350 SD: 44 complaints in total, 2 about the rearview camera
- 2023 Ford F-250 SD: 43 complaints in total, 1 about the rearview camera
- 2023 Ford F-350 SD: 41 complaints in total, 2 about the rearview camera
- 2024 Ford F-250 SD: 38 complaints in total, 1 about the rearview camera
- 2024 Ford F-450 SD: 8 complaints in total, 0 about the rearview camera
- 2023 Ford F-450 SD: 5 complaints in total, 0 about the rearview camera
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Ford F-350 SD owner, CA, NHTSA complaint 11673460, filed July 14, 2025
The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Ford F-350 SD owner, KY, NHTSA complaint 11697750, filed November 5, 2025
The contact owns a 2024 Ford F250 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted.
2024 Ford F-250 SD owner, TX, NHTSA complaint 11673993, filed July 16, 2025
Can recall 24V806 make my F-250 SD a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this camera recall means their F-250 SD qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2023-2024 Ford F-250 SD, each return visit should be documented.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your F-250 SD been back to the dealer for this problem?
Call 877-536-6620Other Ford F-250 SD recalls
Frequently asked questions about recall 24V806
Did the recall 24V806 fix work?
Since recall 24V806 was reported on October 25, 2024, owners have filed 6 complaints with NHTSA about the rearview camera on these vehicles. 2 of them (33%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 6, 2025.
Is the 24V806000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my F-250 SD is part of recall 24V806000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V806000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.