2021-2022 Ford Mustang Mach E Electrical Management System Software Recall (22V412)
Ford Motor Company · 48,924 vehicles · Reported June 10, 2022
Ford Motor Company is recalling 48,924 2021-2022 Ford Mustang Mach E vehicles. The high voltage battery main contactors may overheat. An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 22V412 at a glance
| NHTSA campaign number | 22V412000 |
|---|---|
| Manufacturer recall number | 22S41 |
| Date reported to NHTSA | June 10, 2022 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2021-2022 Ford Mustang Mach E |
| Units affected | 48,924 |
| Component | Electrical System > Propulsion System > Traction Battery > Management System / Energy Control Module (Bms / Becm) > Software |
| Safety risk | An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2022 Ford Mustang Mach E in recall 22V412?
The high voltage battery main contactors may overheat.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Is it safe to drive a 2021-2022 Mustang Mach E with recall 22V412?
NHTSA has not told owners to stop driving, but the risk is real: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
NHTSA describes the risk this way: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 22V412?
Recall 22V412 covers 48,924 vehicles: 2021-2022 Ford Mustang Mach E.
NHTSA lists 48,924 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2022 | Ford | Mustang Mach E |
What is the fix for the Mustang Mach E electrical management system software recall?
Yes. Dealers will update the on-board software, free of charge.
Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
When was recall 22V412 announced?
Ford Motor Company reported recall 22V412 to NHTSA on June 10, 2022.
| Date | What happened |
|---|---|
| June 10, 2022 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 22V412000. |
| July 8, 2022 | Owner notification letters mailed (per NHTSA). |
This recall was filed 52 months ago. If your Mustang Mach E was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Mustang Mach E is part of recall 22V412?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V412 is open on your Mustang Mach E, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 22V412000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Mustang Mach E owners do about recall 22V412?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 22V412000 applies to your Mustang Mach E.
- Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any software symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Mustang Mach E owners reporting to NHTSA?
Owners have filed 485 complaints with NHTSA about these vehicles since 2020, 221 of them about the ev and hybrid battery.
Since recall 22V412 was reported on June 10, 2022, owners have filed 197 complaints with NHTSA about the ev and hybrid battery on these vehicles. 19 of them (10%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after June 10, 2022, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 485 owner complaints filed since 2020 for the vehicles in this recall, and 221 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Ford Mustang Mach E: 347 complaints in total, 147 about the ev and hybrid battery
- 2022 Ford Mustang Mach E: 138 complaints in total, 74 about the ev and hybrid battery
Examples of what owners have reported to NHTSA (unverified excerpts):
The car had an issue with the 12V battery which caused it to be completely disabled and unresponsive to the key fob and phone as a key.
2021 Ford Mustang Mach E owner, CA, NHTSA complaint 11634130, filed January 4, 2025
The forward collision detection system failed first. Then the car suddenly would not move and gave a pull over immediately warning on the dash and also flashed a battery light. It was 15 degrees outside and my wife and son were stuck in the cold. Not a safe environment.
2021 Ford Mustang Mach E owner, KS, NHTSA complaint 11636992, filed January 20, 2025
My cameras will not work and the screen will be black. Anytime I reverse or come too close to an object the cameras will show, but since there is a problem with the camera wire the image is just a black screen.
2021 Ford Mustang Mach E owner, PA, NHTSA complaint 11640304, filed February 3, 2025
Can recall 22V412 make my Mustang Mach E a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 22V412000 does not automatically make your Mustang Mach E a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Mustang Mach E been back to the dealer for this problem?
Call 877-536-6620Other Ford Mustang Mach E recalls
Frequently asked questions about recall 22V412
Did the recall 22V412 fix work?
Since recall 22V412 was reported on June 10, 2022, owners have filed 197 complaints with NHTSA about the ev and hybrid battery on these vehicles. 19 of them (10%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 22V412000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Mustang Mach E is part of recall 22V412000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 22V412000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.