2021 Ford Edge Seat Belt Pretensioner Recall (21V377)

Recall 21V377 at a glance

What is wrong with the 2021 Ford Edge in recall 21V377?

The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash.

Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Is it safe to drive a 2021 Edge with recall 21V377?

NHTSA has not told owners to stop driving, but the risk is real: A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.

NHTSA describes the risk this way: A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.

There is no do-not-drive order on this campaign. If your Edge shows warning lights or behaves differently in a way that involves the pretensioner, have it checked before driving further.

Which vehicles are included in recall 21V377?

Recall 21V377 covers 82 vehicles: 2021 Ford Edge.

NHTSA lists 82 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Edge seat belt pretensioner recall?

Yes. Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge.

Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C13.

When was recall 21V377 announced?

Ford Motor Company reported recall 21V377 to NHTSA on May 24, 2021.

This recall was filed 65 months ago. If your Edge was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Edge is part of recall 21V377?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 21V377 is open on your Edge, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 Edge vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Edge owners do about recall 21V377?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 21V377000 applies to your Edge.
2. Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the pretensioner happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Edge owners reporting to NHTSA?

Owners have filed 111 complaints with NHTSA about these vehicles since 2020, 2 of them about the seat belts.

Too few NHTSA complaints about the seat belts have been filed since recall 21V377 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 111 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the seat belts. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Ford Edge: 111 complaints in total, 2 about the seat belts

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The contact owns a 2021 Ford Edge. The contact stated that while parked, the front passenger seat belt did not latch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and was advised that the part was on backorder. The vehicle was not repaired. The failure was approximately 85,000.

2021 Ford Edge owner, GA, NHTSA complaint 11632418, filed December 26, 2024

Can recall 21V377 make my Edge a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this pretensioner recall means their Edge qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Seat belt defects are safety defects. If the belt, buckle or pretensioner still does not work right after the recall repair, the repeat visit belongs in your records.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Ford Edge has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 21V377