2023 Fisker Ocean Electrical Management System Software Recall (24V404)
Fisker Group Inc · 6,864 vehicles · Reported June 5, 2024
Fisker Group Inc is recalling 6,864 2023 Fisker Ocean vehicles. The Motor Control Unit (MCU) and Vehicle Control Unit (VCU) software may cause the vehicle to enter a safe state protection mode unexpectedly, causing a loss of drive power. A loss of drive power increases the risk of a crash. The fix is an over-the-air software update.
Recall 24V404 at a glance
| NHTSA campaign number | 24V404000 |
|---|---|
| Manufacturer recall number | TSB10032403 |
| Date reported to NHTSA | June 5, 2024 |
| Manufacturer | Fisker Group Inc |
| Vehicles | 2023 Fisker Ocean |
| Units affected | 6,864 |
| Build dates | May 1, 2023 to December 31, 2023 |
| Component | Electrical System > Propulsion System > Traction Battery > Management System / Energy Control Module (Bms / Becm) > Software |
| Safety risk | A loss of drive power increases the risk of a crash. |
| Fix | Over-the-air software update |
What is wrong with the 2023 Fisker Ocean in recall 24V404?
The Motor Control Unit (MCU) and Vehicle Control Unit (VCU) software may cause the vehicle to enter a safe state protection mode unexpectedly, causing a loss of drive power.
Fisker Group Inc (Fisker) is recalling all 2023 Ocean vehicles. The Motor Control Unit (MCU) and Vehicle Control Unit (VCU) software may cause the vehicle to enter a safe state protection mode unexpectedly, causing a loss of drive power.
Is it safe to drive a 2023 Ocean with recall 24V404?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: A loss of drive power increases the risk of a crash.
There is no do-not-drive order on this campaign. If your Ocean shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.
Which vehicles are included in recall 24V404?
Recall 24V404 covers 6,864 vehicles: 2023 Fisker Ocean.
NHTSA lists 6,864 vehicles in this campaign, built May 1, 2023 to December 31, 2023. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Fisker | Ocean |
What is the fix for the Ocean electrical management system software recall?
Yes. The fix is an over-the-air software update.
Fisker will release an over-the-air (OTA) update to the MCU and VCU software, free of charge. Owner notification letters were mailed June 13, 2024. Owners may contact Fisker customer service at 1-844-347-5371. Fisker's number for this recall is TSB10032403.
When was recall 24V404 announced?
Fisker Group Inc reported recall 24V404 to NHTSA on June 5, 2024. NHTSA lists the owner letter date as June 13, 2024.
| Date | What happened |
|---|---|
| May 1, 2023 | First affected vehicle built (per Fisker Group Inc's filing). |
| December 31, 2023 | Last affected vehicle built. |
| June 5, 2024 | Fisker Group Inc filed the defect report with NHTSA; NHTSA assigned campaign 24V404000. |
| June 13, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 28 months ago, and vehicles were built over a span of 244 days. If your Ocean was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Ocean is part of recall 24V404?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V404 is open on your Ocean, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 Ocean vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Ocean owners do about recall 24V404?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V404000 applies to your Ocean.
- Book the recall appointment with any authorized Fisker dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any software symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Ocean owners reporting to NHTSA?
Owners have filed 884 complaints with NHTSA about these vehicles since 2020, 376 of them about the ev and hybrid battery.
Since recall 24V404 was reported on June 5, 2024, owners have filed 325 complaints with NHTSA about the ev and hybrid battery on these vehicles. 36 of them (11%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after June 5, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 884 owner complaints filed since 2020 for the vehicles in this recall, and 376 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Fisker Ocean: 884 complaints in total, 376 about the ev and hybrid battery
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
As I was driving home from the grocery store, the car started to slow down and violently shook to a stop before shutting off. Thankfully, I could restart the car enough times, and the same experience happened every time so that I could make it home safely with my hazard flashers on.
2023 Fisker Ocean owner, CA, NHTSA complaint 11633743, filed January 2, 2025
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that a cost would be charged because the manufacturer had filed for bankruptcy.
2023 Fisker Ocean owner, CA, NHTSA complaint 11633942, filed January 3, 2025
The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V499000 (Electrical System), 24V405000(Electrical System), 24V404000(Electrical System), 24V623000 (Service Brakes, Electric), 24V865000 (Service Brakes, Hydraulic, Auto Hold Brake System/Brake Hold) and 24V466000 (Structure); however, the parts to do the recall repairs were not yet available.
2023 Fisker Ocean owner, IL, NHTSA complaint 11637318, filed January 21, 2025
Can recall 24V404 make my Ocean a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Battery and electric drive repairs are among the slowest repairs in the industry. A 2023 Fisker Ocean waiting on a battery module or drive unit can sit at the dealer for weeks, and every day counts toward the 30-day figure in California's lemon law presumption.
This recall is handled by an over-the-air software update, so many owners never visit a dealer. If the problem returns after the update, take the 2023 Fisker Ocean to the dealer and make sure the visit is written up on a repair order. An update that does not work is still a failed repair.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Ocean been back to the dealer for this problem?
Call 877-536-6620Other Fisker Ocean recalls
Frequently asked questions about recall 24V404
Did the recall 24V404 fix work?
Since recall 24V404 was reported on June 5, 2024, owners have filed 325 complaints with NHTSA about the ev and hybrid battery on these vehicles. 36 of them (11%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 13, 2024.
Is the 24V404000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Ocean is part of recall 24V404000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V404000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Fisker. Prior results do not guarantee a similar outcome.