2023 Chrysler Pacifica 12-Volt Battery Recall (23V753)
Chrysler (FCA US, LLC) · 32 vehicles · Reported November 9, 2023
Chrysler (FCA US, LLC) is recalling 32 2023 Chrysler Pacifica vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving. A fire while parked or driving can increase the risk of injury. Park outside and away from buildings until it is repaired.
Recall 23V753 at a glance
| NHTSA campaign number | 23V753000 |
|---|---|
| Manufacturer recall number | B0A |
| Date reported to NHTSA | November 9, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2023 Chrysler Pacifica |
| Units affected | 32 |
| Component | Electrical System > 12V / 24V / 48V Battery |
| Safety risk | A fire while parked or driving can increase the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023 Chrysler Pacifica in recall 23V753?
An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Is it safe to drive a 2023 Pacifica with recall 23V753?
Park it outside. NHTSA lists a fire risk for recall 23V753, so keep the vehicle away from buildings until it is repaired.
NHTSA lists this as a Park Outside recall because of a fire risk. Park the vehicle outside and away from buildings until the repair is done, even if you have not noticed any problem.
NHTSA describes the risk this way: A fire while parked or driving can increase the risk of injury.
Which vehicles are included in recall 23V753?
Recall 23V753 covers 32 vehicles: 2023 Chrysler Pacifica.
NHTSA lists 32 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Chrysler | Pacifica |
What is the fix for the Pacifica 12-volt battery recall?
Yes. Owners are advised to park outside and away from structures until the recall repair is complete.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
When was recall 23V753 announced?
Chrysler (FCA US, LLC) reported recall 23V753 to NHTSA on November 9, 2023. NHTSA lists the owner letter date as November 28, 2023.
| Date | What happened |
|---|---|
| November 9, 2023 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 23V753000. |
| November 28, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 35 months ago. If your Pacifica was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Pacifica is part of recall 23V753?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V753 is open on your Pacifica, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 Pacifica vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Pacifica owners do about recall 23V753?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V753000 applies to your Pacifica.
- Park outside and away from buildings until the repair is done.
- Call a Chrysler dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the 12v and 24v and 48v battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Pacifica owners reporting to NHTSA?
Owners have filed 152 complaints with NHTSA about these vehicles since 2020, 41 of them about the electrical system.
Since recall 23V753 was reported on November 9, 2023, owners have filed 38 complaints with NHTSA about the electrical system on these vehicles. 7 of them (18%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after November 9, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 152 owner complaints filed since 2020 for the vehicles in this recall, and 41 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Chrysler Pacifica: 152 complaints in total, 41 about the electrical system
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
On our daily commute the car came to a stop at a light and then the car then turned off and would not start again. We tried everything but the engine would turnover. After 3 hours, the car then started and we drove it to dealership and they detected no faults or codes.
2023 Chrysler Pacifica owner, MD, NHTSA complaint 11647350, filed March 10, 2025
We rented a '23 Pacifica from Enterprise. While driving 70mph on an interstate in Houston, a safety warning popped up "Stop Safely Vehicle Will Shut Off Soon". On the interstate, I wasn't able to keep my speed. Speed dropped quickly and dramatically.
2023 Chrysler Pacifica owner, TX, NHTSA complaint 11653122, filed April 7, 2025
I have completed recall 66B/NHTSA 24V-436 on my Chrysler Pacifica. I'm continuing to have issues where the uconnect system locks up and restarts, the rear view camera freezes or turns on when driving forward.
2023 Chrysler Pacifica owner, NM, NHTSA complaint 11656378, filed April 23, 2025
Can recall 23V753 make my Pacifica a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this 12v and 24v and 48v battery recall means their Pacifica qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Intermittent electrical problems are a frequent source of repeat repair visits: the dealer cannot reproduce the fault, the owner brings the 2023 Chrysler Pacifica back, and the problem shows up again.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Pacifica went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Pacifica been back to the dealer for this problem?
Call 877-536-6620Other Chrysler Pacifica recalls
Frequently asked questions about recall 23V753
Did the recall 23V753 fix work?
Since recall 23V753 was reported on November 9, 2023, owners have filed 38 complaints with NHTSA about the electrical system on these vehicles. 7 of them (18%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed November 28, 2023.
Is the 23V753000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Pacifica is part of recall 23V753000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V753000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Chrysler. Prior results do not guarantee a similar outcome.