2025-2027 Cadillac Optiq Visibility Power Window Recall (26V612)
General Motors, LLC · 29,347 vehicles · Reported September 24, 2026
General Motors, LLC is recalling 29,347 2025-2027 Cadillac Optiq vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems." A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury. The fix is an over-the-air software update.
Recall 26V612 at a glance
| NHTSA campaign number | 26V612000 |
|---|---|
| Manufacturer recall number | N262567230 |
| Date reported to NHTSA | September 24, 2026 |
| Manufacturer | General Motors, LLC |
| Vehicles | 2025-2027 Cadillac Optiq |
| Units affected | 29,347 |
| Build dates | March 3, 2026 to September 22, 2026 |
| Component | Visibility > Power Window Devices And Controls |
| Safety risk | A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury. |
| Fix | Over-the-air software update |
What is wrong with the 2025-2027 Cadillac Optiq in recall 26V612?
When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction.
General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Is it safe to drive a 2025-2027 Optiq with recall 26V612?
NHTSA has not told owners to stop driving, but the risk is real: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
NHTSA describes the risk this way: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the power window devices and controls.
Which vehicles are included in recall 26V612?
Recall 26V612 covers 29,347 vehicles: 2025-2027 Cadillac Optiq.
NHTSA lists 29,347 vehicles in this campaign, built March 3, 2026 to September 22, 2026. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2025-2027 | Cadillac | Optiq |
What is the fix for the Optiq visibility power window recall?
Yes. The fix is an over-the-air software update.
The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
When was recall 26V612 announced?
General Motors, LLC reported recall 26V612 to NHTSA on September 24, 2026. NHTSA lists the owner letter date as November 9, 2026.
| Date | What happened |
|---|---|
| March 3, 2026 | First affected vehicle built (per General Motors, LLC's filing). |
| September 22, 2026 | Last affected vehicle built. |
| September 24, 2026 | General Motors, LLC filed the defect report with NHTSA; NHTSA assigned campaign 26V612000. |
| November 9, 2026 | Owner notification letters scheduled (per NHTSA). |
This recall was filed 0 months ago, and vehicles were built over a span of 203 days. If your Optiq was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Optiq is part of recall 26V612?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 26V612 is open on your Optiq, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2025-2027 Optiq vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Optiq owners do about recall 26V612?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 26V612000 applies to your Optiq.
- Book the recall appointment with any authorized Cadillac dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any power window devices and controls symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Optiq owners reporting to NHTSA?
Owners have filed 19 complaints with NHTSA about these vehicles since 2020, 0 of them about the lighting and visibility.
Too few NHTSA complaints about the lighting and visibility have been filed since recall 26V612 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database lists 19 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 Cadillac Optiq: 12 complaints in total, 0 about the lighting and visibility
- 2026 Cadillac Optiq: 6 complaints in total, 0 about the lighting and visibility
- 2027 Cadillac Optiq: 1 complaints in total, 0 about the lighting and visibility
Can recall 26V612 make my Optiq a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
A headlight, wiper or visibility defect on the 2025-2027 Cadillac Optiq can make night or rain driving unsafe, and repeat repairs for the same problem count toward a lemon law claim.
This recall is handled by an over-the-air software update, so many owners never visit a dealer. If the problem returns after the update, take the 2025-2027 Cadillac Optiq to the dealer and make sure the visit is written up on a repair order. An update that does not work is still a failed repair.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Optiq been back to the dealer for this problem?
Call 877-536-6620Other Cadillac Optiq recalls
Frequently asked questions about recall 26V612
Is the 26V612000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed November 9, 2026.
How do I know if my Optiq is part of recall 26V612000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 26V612000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Cadillac. Prior results do not guarantee a similar outcome.