2023 BMW 330E Backup Camera Software Recall (22V747)

Recall 22V747 at a glance

What is wrong with the 2023 BMW 330E in recall 22V747?

After shifting into reverse, the rearview camera software may cause a portion of the rearview image to be obstructed.

BMW of North America, LLC (BMW) is recalling certain 2023 330e and 330e xDrive hybrid electric vehicles. After shifting into reverse, the rearview camera software may cause a portion of the rearview image to be obstructed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2023 330E with recall 22V747?

NHTSA has not told owners to stop driving, but the risk is real: An obstructed rearview image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: An obstructed rearview image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.

Which vehicles are included in recall 22V747?

Recall 22V747 covers 1,296 vehicles: 2023 BMW 330E.

NHTSA lists 1,296 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the 330E backup camera software recall?

Yes. Dealers will update the rearview camera software, free of charge.

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed November 21, 2022. Owners may contact BMW customer service at 1-80-525-7417.

When was recall 22V747 announced?

BMW of North America, LLC reported recall 22V747 to NHTSA on October 7, 2022. NHTSA lists the owner letter date as November 21, 2022.

This recall was filed 48 months ago. If your 330E was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my 330E is part of recall 22V747?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V747 is open on your 330E, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 22V747000 is open on your 330E, it will be listed there. You can also ask any BMW dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should 330E owners do about recall 22V747?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V747000 applies to your 330E.
2. Call a BMW dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are 330E owners reporting to NHTSA?

Owners have filed 7 complaints with NHTSA about these vehicles since 2020, 0 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 22V747 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 7 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 BMW 330E: 7 complaints in total, 0 about the rearview camera

Can recall 22V747 make my 330E a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 22V747000 does not automatically make your 330E a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 21V096000.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the 330E went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V747