2025 Audi Q6 E-Tron Backup Camera Recall (25V225)

Recall 25V225 at a glance

What is wrong with the 2025 Audi Q6 E-Tron in recall 25V225?

The rearview camera may show a blurry image.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 e-tron and Q6 e-tron vehicles. The rearview camera may show a blurry image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2025 Q6 E-Tron with recall 25V225?

NHTSA has not told owners to stop driving, but the risk is real: A blurry rearview image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: A blurry rearview image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Q6 E-Tron shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.

Which vehicles are included in recall 25V225?

Recall 25V225 covers 313 vehicles: 2025 Audi Q6 E-Tron; 2025 Audi SQ6 Sportback E-Tron.

NHTSA lists 313 vehicles in this campaign, built July 22, 2024 to December 17, 2024. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Q6 E-Tron backup camera recall?

Yes. Dealers will replace the rearview camera.

Dealers will replace the rearview camera. In addition, dealers will inspect and replace surround view cameras as necessary. All repairs will be performed free of charge. Owner notification letters were mailed May 2, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90XM.

When was recall 25V225 announced?

Volkswagen Group of America, Inc. reported recall 25V225 to NHTSA on April 9, 2025. NHTSA lists the owner letter date as May 2, 2025.

This recall was filed 18 months ago, and vehicles were built over a span of 148 days. If your Q6 E-Tron was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Q6 E-Tron is part of recall 25V225?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V225 is open on your Q6 E-Tron, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2025 Q6 E-Tron vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Q6 E-Tron owners do about recall 25V225?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V225000 applies to your Q6 E-Tron.
2. Call a Audi dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the camera happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Q6 E-Tron owners reporting to NHTSA?

Owners have filed 31 complaints with NHTSA about these vehicles since 2020, 0 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 25V225 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 31 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Audi Q6 E-Tron: 31 complaints in total, 0 about the rearview camera
• 2025 Audi SQ6 Sportback E-Tron: 0 complaints in total, 0 about the rearview camera

Can recall 25V225 make my Q6 E-Tron a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V225000 does not automatically make your Q6 E-Tron a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Q6 E-Tron went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V225