2024 Audi Q8 Sportback E-Tron Supply Line Recall (24V428)

Recall 24V428 at a glance

What is wrong with the 2024 Audi Q8 Sportback E-Tron in recall 24V428?

The brake line connection may have been over-tightened and fail, resulting in a brake fluid leak and reduced braking ability.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Audi Q8 Sportback E-Tron Quattro and Q8 E-Tron Quattro vehicles. The brake line connection may have been over-tightened and fail, resulting in a brake fluid leak and reduced braking ability.

Is it safe to drive a 2024 Q8 Sportback E-Tron with recall 24V428?

NHTSA has not told owners to stop driving, but the risk is real: Reduced braking ability can cause longer brake pedal travel or extend the distance required to stop the vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: Reduced braking ability can cause longer brake pedal travel or extend the distance required to stop the vehicle, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the hoses, lines and piping, and fittings.

Which vehicles are included in recall 24V428?

Recall 24V428 covers 65 vehicles: 2024 Audi Q8 E-Tron; 2024 Audi Q8 Sportback E-Tron.

NHTSA lists 65 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Q8 Sportback E-Tron supply line recall?

Yes. Dealers will inspect and replace the brake pressure line as necessary, free of charge.

Dealers will inspect and replace the brake pressure line as necessary, free of charge. Owner notification letters were mailed on July 9, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47DE.

When was recall 24V428 announced?

Volkswagen Group of America, Inc. reported recall 24V428 to NHTSA on June 10, 2024.

This recall was filed 28 months ago. If your Q8 Sportback E-Tron was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Q8 Sportback E-Tron is part of recall 24V428?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V428 is open on your Q8 Sportback E-Tron, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 24V428000 is open on your Q8 Sportback E-Tron, it will be listed there, along with Audi recall number 47DE. You can also ask any Audi dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Q8 Sportback E-Tron owners do about recall 24V428?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V428000 applies to your Q8 Sportback E-Tron.
2. Call a Audi dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any hoses, lines and piping, and fittings symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Q8 Sportback E-Tron owners reporting to NHTSA?

Too few NHTSA complaints about the brakes have been filed since recall 24V428 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.

Can recall 24V428 make my Q8 Sportback E-Tron a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this hoses, lines and piping, and fittings recall means their Q8 Sportback E-Tron qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Brake defects are safety defects. California's lemon law presumption can apply after two repair attempts for a defect likely to cause death or serious injury, when the manufacturer has been notified directly.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Q8 Sportback E-Tron went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V428