NHTSA Recall 25V246000

2023, 2025 Alfa Romeo Tonale Backup Camera Recall (25V246)

Chrysler (FCA US, LLC) · 48,527 vehicles · Reported April 15, 2025

✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
48,527
Vehicles affected
4
Rearview Camera complaints
N/A
Repeat-problem reports since recall
Available
Fix status
7
Other recalls, same models

Chrysler (FCA US, LLC) is recalling 48,527 2023, 2025 Alfa Romeo Tonale; 2024 Alfa Romeo Tonale PHEV; 2023-2025 Dodge Hornet vehicles. The display module may not show the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. Dealers will make the repair free of charge.

Recall 25V246 at a glance

NHTSA campaign number25V246000
Manufacturer recall number13C, 38C
Date reported to NHTSAApril 15, 2025
ManufacturerChrysler (FCA US, LLC)
Vehicles2023, 2025 Alfa Romeo Tonale; 2024 Alfa Romeo Tonale PHEV; 2023-2025 Dodge Hornet
Units affected48,527
ComponentBack Over Prevention > Sensing System > Camera
Safety riskA rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
FixAvailable at dealers

What is wrong with the 2023, 2025 Alfa Romeo Tonale in recall 25V246?

The display module may not show the rearview camera image.

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Alfa Romeo Tonale and Dodge Hornet vehicles. The display module may not show the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Is it safe to drive a 2023, 2025 Tonale with recall 25V246?

NHTSA has not told owners to stop driving, but the risk is real: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the camera.

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Which vehicles are included in recall 25V246?

Recall 25V246 covers 48,527 vehicles: 2023, 2025 Alfa Romeo Tonale; 2024 Alfa Romeo Tonale PHEV; 2023-2025 Dodge Hornet.

NHTSA lists 48,527 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2023, 2025Alfa RomeoTonale
2024Alfa RomeoTonale PHEV
2023-2025DodgeHornet

What is the fix for the Tonale backup camera recall?

Yes. Dealers will update the software or replace the display as necessary free of charge.

Dealers will update the software or replace the display as necessary free of charge. Owner notification letters were mailed beginning May 13, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 13C and 38C.

Manufacturer recall number: 13C, 38C.

When was recall 25V246 announced?

Chrysler (FCA US, LLC) reported recall 25V246 to NHTSA on April 15, 2025.

DateWhat happened
August 31, 2022First affected vehicle built (per Chrysler (FCA US, LLC)'s filing).
April 15, 2025Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 25V246000.
May 13, 2025Owner notification letters mailed (per NHTSA).

This recall was filed 17 months ago. If your Tonale was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Tonale is part of recall 25V246?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V246 is open on your Tonale, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V246000 is open on your Tonale, it will be listed there, along with Alfa Romeo recall number 13C, 38C. You can also ask any Alfa Romeo dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Tonale owners do about recall 25V246?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V246000 applies to your Tonale.
  2. Call a Alfa Romeo dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
  3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
  4. Write down when symptoms involving the camera happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Tonale owners reporting to NHTSA?

Owners have filed 64 complaints with NHTSA about these vehicles since 2020, 4 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 25V246 was reported (4) to say whether the fix is holding.

NHTSA’s public complaint database lists 64 owner complaints filed since 2020 for the vehicles in this recall, and 4 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2023 Dodge Hornet: 26 complaints in total, 2 about the rearview camera
  • 2024 Dodge Hornet: 24 complaints in total, 2 about the rearview camera
  • 2024 Alfa Romeo Tonale PHEV: 10 complaints in total, 0 about the rearview camera
  • 2025 Alfa Romeo Tonale: 2 complaints in total, 0 about the rearview camera
  • 2025 Dodge Hornet: 2 complaints in total, 0 about the rearview camera
  • 2023 Alfa Romeo Tonale: 0 complaints in total, 0 about the rearview camera

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

The contact owns a 2023 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2023 Dodge Hornet owner, CA, NHTSA complaint 11656536, filed April 24, 2025

The contact owns a 2023 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention). The contact had taken the vehicle to a dealer and was informed that the recall repair was completed; however, the NHTSA website indicated that the VIN was still under recall.

2023 Dodge Hornet owner, NY, NHTSA complaint 11729354, filed April 6, 2026

The contact owns a 2024 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

2024 Dodge Hornet owner, FL, NHTSA complaint 11682244, filed August 21, 2025

Can recall 25V246 make my Tonale a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V246000 does not automatically make your Tonale a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023, 2025 Alfa Romeo Tonale has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your Tonale been back to the dealer for this problem?

Call 877-536-6620

Other Alfa Romeo Tonale recalls

Free case review

Recall 25V246000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 25V246

Is the 25V246000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my Tonale is part of recall 25V246000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Is it legal to drive with a blank backup camera?

Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.

Does a recall mean my car is a lemon?

Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.

What should I keep for a possible lemon law claim?

Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Alfa Romeo, Dodge. Prior results do not guarantee a similar outcome.

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