NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of July 2026, the NHTSA has logged 5 complaints against the 2025 Nissan Ariya. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2025 Nissan Ariya complaints directly on the NHTSA complaint database.
The 2025 Nissan Ariya has generated 10 NHTSA complaints on file with the National Highway Traffic Safety Administration. If your 2025 Nissan Ariya has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Nissan pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Nissan Ariya include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 4 NHTSA complaints have been filed for this category. Owner reports include: “We pulled up to an EVGO Charging station with 27% battery charge & 57 miles available. When we hooked up to the charging station it didn’t recognize the vehicle & advised to detach & reconnect. We repeated this step 5 times before calling EVGO customer support. They rebooted the charging station & discovered it was the vehicle malfunctioning. My 2025 with only 764 miles on it read EV System Off. The entire car is an EV & it would not start. We couldn’t move the vehicle out of the way for others to charge so they parked as close as they could to use the charging station. I contacted Nissan customer support for a tow and AAA called me back charging me $533.50 to tow directly to Riverside Service department to honor the extended warranty. 3hrs later I called AAA back waiting to be picked up & I was informed that they were not responsible for transporting people. We got stranded in Baker with my [XXX] mom with [XXX] & my [XXX] son for 8 hrs because no rideshare would pick up the fair. We had to contact our daughter in Vegas to pick us up to take us home in Riverside CA 232 miles one way arriving at 1am. For 2 days Nissan did not contact me so I had to show up in person to verify my vehicle was there. The service manager made every excuse for the car breaking down to avoid liability. He first blamed the EVGO charging station & then tried to convince me it was just a 12volt dead battery saying I can take the car back the same day to avoid a buy back due to the Lemon Law. The car wouldn’t charge to run a diagnostic so he loaned me a rental. He told AAA that the car was a buyback to approve repairs for the damage the tow did when transporting the car to Riverside Nissan. The service manager made this the issue instead of the EV System Off Mechanical failure. After the Damage was approved the same day Nissan called me to pick up my car without ever giving me a diagnostic for why it shut down. Nissan lied to AAA & tried charging me a $35 daily rental fee. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11681347)
The 2025 Nissan Ariya has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “2025 Nissan Ariya We were driving on the highway with no cars in front of us. The moonroof shattered with a loud bang. No rocks were observed since there were no cars in front of us and a tree line between the traffic in the opposite direction. Moon roof did not crack but rather exploded into thousands of tiny pieces covering the driver’s face, hair, hands and body. Passenger seat was unoccupied but it was covered in thousands of pieces. Manufacturers should not make glass that is not laminated and will shatter like that. Since we did not observe the rock, we are questioning if this is a manufacturing defect. The glass seems to have exploded outwardly and not inside of the vehicle. You can see the edges of the glass facing up on the pictures.” (NHTSA Complaint #11715157)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Nissan Ariya include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “While charging my 2025 Nissan Ariya at an Electrify America DC fast charger, the vehicle failed to complete the charging “handoff” between the charger…”
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Nissan Ariya include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “3 days after purchasing the vehicle the forward collision warning light and rear cross traffic light came on. The forward collision light warning also came and and deactivated my cruise controls. It was taken back to the dealer for a diagnostic which was unsuccessful and did not show any errors. The car was given back to us and 3 days later while my wife was taking the kids to school, the same errors occurred plus the dashboard went dark, and the driver’s seat inflating back rest started to inflate and deflate. The car was taken back to the dealer and has been there for close to a week. I was given a call by the Nissan Service Representative stating that they will be replacing the forward assist part.” (NHTSA Complaint #11657889)
As of the date of this review, no active recalls have been issued specifically for the 2025 Nissan Ariya. Recall status can change at any time. Check your VIN at NHTSA.gov/recalls for the most current information. The absence of a recall does not mean your vehicle is defect-free — many lemon law claims proceed without a recall on file.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2025 Nissan Ariya:
Once the presumption is triggered, the burden shifts to Nissan to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Nissan must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2025 Nissan Ariya qualifies as a lemon under California law, Nissan may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Nissan a reasonable opportunity to fix the defect. Visit different authorized Nissan dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Nissan pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Nissan a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Nissan is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2025 Nissan Ariya has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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