NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 187 complaints against the 2019 BMW X3. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2019 BMW X3 complaints directly on the NHTSA complaint database.
The 2019 BMW X3 has generated 304 NHTSA complaints and has 10 active recalls. If your 2019 BMW X3 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. BMW pays all attorney fees when we prevail. You pay nothing.
The 2019 BMW X3 has generated 46 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The emergency call system on the vehicle has failed and I am getting an error message. The service center at the dealership informed me that water ingress into the shark fin that houses the system caused the system to short and fail resulting in the need for a complete replacement of the system at a cost of $3100. BMW has issued a service bulletin (SIB 65 12 22-Roof Mounted Antenna Housing Seal Not Adhering) that states that the seal of the room-mounting antenna housing is separating from the vehicle. This will allow water ingress into the vehicle, possibly damaging components and equipment. With the correction of remove and reseal the roof-mounted antenna housing. During the service call, the technician confirmed this defect caused the issue. I contacted BMW and they refused to completely cover the repair stating it is not a safety issue. I disagree, I purchased the vehicle with advanced safety features. My wife travels with the car to rural areas and this feature is critical in her safety in the event of a crash. I feel BMW should cover the repair and that this issue is a safety concern for those who rely on an advanced safety calling system purchased with the car. In reviewing message boards, this seems to be an issue for many owners of BMW SUVs.” (NHTSA Complaint #11698189)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2019 BMW X3 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 36 NHTSA complaints have been filed for this category. Owner reports include: “My 2019 BMW X3 (G01 chassis) displays a persistent “Emergency Call System Malfunction” warning on the instrument cluster that cannot be dismissed or reset by the owner. The warning appears every time the vehicle is started and remains on the dashboard throughout operation. This is a known defect caused by failure of the Telematics Communication Box (TCB) module, which is commonly triggered by water intrusion through a defective seal on the roof-mounted shark fin antenna housing. BMW has acknowledged this issue through Technical Service Bulletin SIB B65 12 22 (Roof-Mounted Antenna Housing Seal Not Adhering), yet has not issued a recall or offered a no-cost repair to affected owners. This defect presents the following safety concerns: 1. The persistent, non-dismissible warning light desensitizes the driver to critical dashboard warnings, undermining the purpose of the vehicle’s warning system. When drivers are conditioned to ignore a permanent warning, they are more likely to overlook new, actionable safety alerts. 2. The emergency call (eCall) system itself is rendered non-functional, meaning the vehicle will not automatically contact emergency services in the event of a serious collision where the driver is incapacitated. 3. The warning creates a visual distraction on the instrument cluster during driving. BMW’s only offered remedy is full replacement of the TCB module at a cost of 1,500â“2,500 to the owner, despite this being a manufacturing defect (faulty antenna seal adhesive) and not a wear item. The defective component is located under the headliner and is not accessible for owner maintenance. This issue is widespread across 2017â“2023 BMW models equipped with the shark fin antenna, including the X3, X4, X5, X6, X7, 3 Series, and 5 Series. A class action lawsuit has been filed against BMW of North America regarding this defect. Numerous complaints have been submitted to NHTSA and documented extensively on BMW owner forums. I am requesting that NHTSA” (NHTSA Complaint #11723583)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2019 BMW X3 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 36 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an int…”
The 2019 BMW X3 has generated 36 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “2019 BMW X3 with operable sunroof. Significant leakage occurred in front and rear of car risking electrical failure and therefore accident. Dealer denies that this is a problem and Bmw takes no responsibility for what is a hidden defect of the drainage system for the sunroof. Hundreds of individuals have the same exact problem. Hundreds are automatically denied any assistance or responsibility by dealer or manufacture. In a prior claim, it appears that Bmw lost and was found guilty of concealment of a manufacturers defect and was instructed to pay $500 million to plaintiff. Examination of law firms indicate that this significant problem affecting hundreds perhaps thousands of Bmw x-3 has not been registered as a significant complaint, notwithstanding the fact that they have already been in court and been found guilty. Please contact me 804-241-2773 Cell. Or rgrossberg@comcast.net. Examination of owner handbook produced by Bmw informs owner that rails and drains for sunroof must be cleaned. But they indicate that problems with this issue are not covered by the warranty. This needs to be verified. Anecdotal Reports indicate that hundreds of complaints have been received. Bmw is denying any responsibility. Conversation with attorneys indicate this is a habitual problem with Bmw. In this case, it’s a manufacturers defect, on disclosed, causes damage, all problems are denied by manufacturer. Consider this a formal submission of a complaint and a violation of variety of rules and laws covering local, state, and federal jurisdiction Richard grossberg 405 Westham Parkway, Richmond, VA 23229” (NHTSA Complaint #11702247)
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2019 BMW X3 has generated 16 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “PHANTOM BRAKING ISSUE – Twice now while driving 50-55 MPH on clear roads the brakes slammed on without cause – COMPLETE SHUTDOWN – While going thru a restaurant drive thru – the car completely shut down and would not move forward – I had to back up in order to get out of drive thru – thankfully no one was behind me. AFRAID TO DRIVE CAR – bringing it in for service” (NHTSA Complaint #11723847)
The following 10 recalls have been issued for the 2019 BMW X3 by the NHTSA or BMW. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Defect: See NHTSA database for details.
Risk: If the sensors do not properly detect the driver’s hands are off the wheel, the driver may not be alerted by one or more warning signals, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will inspect the steering wheel, replacing it if necessary, free of charge. The recall began on July 19, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect: See NHTSA database for details.
Risk: A reduction of braking performance can increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will bleed the rear brake circuit, free of charge. The recall began August 31, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect: See NHTSA database for details.
Risk: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Component: SEATS
Defect: See NHTSA database for details.
Risk: In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward.
Remedy: BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Component: AIR BAGS:FRONTAL
Defect: See NHTSA database for details.
Risk: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect: See NHTSA database for details.
Risk: If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2019 BMW X3:
Once the presumption is triggered, the burden shifts to BMW to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), BMW must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2019 BMW X3 qualifies as a lemon under California law, BMW may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give BMW a reasonable opportunity to fix the defect. Visit different authorized BMW dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), BMW pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send BMW a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), BMW is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2019 BMW X3 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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