INFINITI Steering Problems & Lemon Law Rights

Infiniti Lemon Law — Steering Problems in California

If your Infiniti is experiencing steering problems that your dealer has been unable to permanently fix, you may be entitled to a full repurchase, replacement vehicle, or cash settlement under California's Song-Beverly Consumer Warranty Act — widely regarded as the strongest lemon law in the United States.

Infiniti owners across California have successfully recovered the full purchase price of their vehicles after repeated failed repair attempts for steering defects. California law requires Infiniti to either repair the defect in a reasonable number of attempts or buy the vehicle back — and if the company refuses, it may owe you up to twice the purchase price as a civil penalty.

This page covers everything you need to know: what Infiniti steering defects qualify, how the lemon law process works, what compensation you can recover, and answers to the questions our clients ask most often. If you've already made multiple dealer visits for the same problem, you may already qualify — read on to find out.

Does My Infiniti Qualify for Lemon Law?

Steering defects are treated as safety-critical under California law. Any defect that impairs the driver's ability to control the vehicle's direction — including excessive play, stiffness, or sudden loss of assist — typically qualifies with a lower repair-attempt threshold.

Under California's lemon law presumption, your Infiniti is presumed to be a lemon if, within 18 months or 18,000 miles from original delivery (whichever comes first), any of the following apply:

• The manufacturer or dealer has made two or more repair attempts on a defect that is likely to cause death or serious bodily injury
• The manufacturer or dealer has made four or more repair attempts on the same defect without success
• The vehicle has been out of service for repair for a cumulative total of 30 or more calendar days

You do not need to satisfy all three criteria — any one of them is sufficient to trigger the presumption. And even if you fall short of these thresholds, you may still have a valid claim if the defect is serious enough or the manufacturer's response was unreasonable.

Infiniti models that have generated steering complaints in California include the QX60, QX50, Q50, QX80, and Q60. If you own one of these models and have returned to the dealer repeatedly for the same issue, your case deserves a professional evaluation.

Common Infiniti Steering Defects That Qualify

Steering defects in Infiniti vehicles manifest in a variety of ways. The following are the most frequently reported issues by Infiniti owners who have pursued — and won — lemon law claims in California. If your vehicle shows any of these symptoms after multiple repair attempts, you likely have a strong claim.

Loss of Power Steering Assist

Electric or hydraulic power steering failures that cause sudden heaviness or complete loss of assist create an immediate safety hazard and typically require only two failed repair attempts.

Excessive Steering Play

Loose or wandering steering that requires constant correction on a straight road is a safety defect that impairs vehicle control and driving confidence.

Steering Column Noise & Vibration

Clunking, grinding, or vibration in the steering column — particularly during low-speed turns — indicates worn or defective components that multiple repairs may fail to cure.

Drift & Vehicle Pull

A vehicle that consistently drifts off-center on a straight, level road — even after alignment — indicates a steering geometry or component defect.

Intermittent Steering Lock

Electronic steering systems that intermittently lock up pose extreme danger. Even a single verified occurrence of steering lock typically supports an immediate lemon law claim.

Electric Power Steering (EPS) Warning Light

Recurring EPS warning lights indicate a fault in the electronic steering assist system — a defect that courts treat as safety-related because it affects steering reliability.

Steering Wheel Shimmy

A shimmy or wobble in the steering wheel at specific speeds (often called "death wobble" in trucks and SUVs) is a well-documented defect in several makes and frequently supports lemon law claims.

How Infiniti Dealers Handle Steering Complaints

When a Infiniti owner reports a steering problem, dealers typically begin with the least invasive steps — diagnostic scans, software updates, fluid changes, or component cleaning — before escalating to part replacement or system overhaul. This incremental approach is common across the industry, but it often means the root cause goes unaddressed over multiple visits while the repair order count climbs.

Because steering defects are safety-critical, California's lemon law presumes a vehicle is a lemon after just two failed repair attempts if the defect is likely to cause death or serious bodily injury. Document every occurrence immediately.

A critical point many Infiniti owners miss: every service visit counts as a repair attempt — including visits where the dealer documents "no fault found" or "unable to duplicate concern." Those visits still establish that you reported the problem and the manufacturer failed to resolve it. If you have three or four repair orders for the same complaint, your case may already meet the legal threshold.

Organize every repair order chronologically. Note the date, mileage, and the exact complaint you described each time. This paper trail is the backbone of your lemon law case and the first thing an attorney will review.

California Lemon Law — Your Rights as a Infiniti Owner

California's Song-Beverly Consumer Warranty Act applies to new and certain used vehicles purchased or leased in California that come with a manufacturer's express warranty. It requires manufacturers — including Infiniti — to repair defects that impair the vehicle's use, value, or safety. When those defects cannot be permanently repaired in a reasonable number of attempts, the manufacturer must either replace the vehicle or buy it back.

California's lemon law is significantly stronger than the federal Magnuson-Moss Warranty Act in several important respects:

• Attorney fees are paid by Infiniti — not by you — when you prevail, meaning you can hire experienced legal representation at no out-of-pocket cost
• Civil penalties up to two times the purchase price can be awarded if Infiniti willfully refused to honor its repurchase obligation
• The burden shifts to Infiniti to prove your vehicle is not a lemon once the statutory presumption is triggered
• Leased vehicles are fully covered, with lease payments and fees factored into the recovery calculation
• Used vehicles with remaining factory warranty coverage are also eligible in many circumstances

The law applies to vehicles purchased for personal, family, or household use — including daily commuters. Commercial fleet vehicles are subject to different standards, but single business-use vehicles may still qualify. An attorney can evaluate your specific situation quickly and at no cost to you.

What You Can Recover from Infiniti

A successful lemon law claim against Infiniti can result in substantial financial recovery. California law provides three primary remedies:

Civil Penalty: If a court finds that Infiniti willfully refused to comply with its buyback obligation, California law allows the court to award up to two times the vehicle's purchase price as an additional civil penalty — on top of the buyback amount.

Attorney Fees: Under Song-Beverly, Infiniti must pay your reasonable attorney's fees and litigation costs if you prevail. This is what makes the California lemon law work for consumers: you pay nothing to pursue your claim.

Steps to Take Right Now

If your Infiniti has a steering defect, the actions you take in the next few days can significantly affect the outcome of your claim. Here is what to do:

• Gather every repair order — including past ones you may have filed away. Contact the dealer's service department if you need copies; they are required to provide them.
• Document the problem today — write a precise description of the current symptoms, noting dates, mileage, driving conditions, and how long the problem has been occurring.
• Do not agree to a settlement or sign any release from Infiniti before consulting an attorney. Manufacturers sometimes offer low settlements to owners who don't know what they're entitled to.
• Continue having the vehicle serviced — do not stop reporting the defect. Each additional visit strengthens your claim if the repair still fails.
• Contact a lemon law attorney for a free evaluation — most California lemon law attorneys, including our firm, evaluate cases at no charge and take cases on full contingency.

Time matters. California's lemon law has a 4-year statute of limitations from when you knew or should have known of the defect — but acting sooner means better documentation, fresher memories, and faster resolution.

Frequently Asked Questions — Infiniti Steering Lemon Law

Is sudden loss of power steering a safety defect?

Yes. Loss of steering assist — particularly at highway speeds — is one of the most serious defects a vehicle can have. It is universally treated as a safety-critical defect under California law, requiring only two failed repair attempts.

What is "death wobble" and does it qualify?

Death wobble refers to a violent shaking of the steering wheel at certain speeds, common in some trucks and SUVs. It is caused by a suspension or steering component defect and has been the subject of numerous successful lemon law claims in California.

Can I claim lemon law if the steering problem only happens occasionally?

Yes. Intermittent defects are common in steering systems. Keep a detailed log of every occurrence and, if possible, capture video. California law does not require the dealer to reproduce the defect for your claim to proceed.

My EPS light comes on but the dealer clears it — what do I do?

Request a copy of every repair order, even ones where the dealer clears the light and says no fault was found. The pattern of recurring warning lights — even after clearing — supports your claim.

Does power steering fluid leaking qualify?

Yes. If the power steering system has a chronic leak that the dealer cannot permanently repair, the defect is affecting the vehicle's reliability and safety. Repeated repair visits establish your claim.

What if the manufacturer says steering behavior is within specification?

Specifications can be challenged. An attorney can work with experts to demonstrate that the vehicle's steering behavior falls outside acceptable safety standards, regardless of what the manufacturer's internal specifications say.

Other Infiniti Lemon Law Problem Types

California lemon law covers all major defect categories — not just steering. If your Infiniti has experienced other recurring issues, explore our make-specific pages below.

Steering Lemon Law Claims by Make

Steering defects occur across all major vehicle brands. Select your manufacturer below to see make-specific information about steering lemon law claims in California.