NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has not yet received complaints specific to the 2024 Tesla Model X. However, this does not mean the vehicle is free from defects. Complaint data often lags behind real-world issues, and many vehicle owners experience problems before they are widely reported. If you are experiencing recurring issues with your 2024 Tesla Model X, you may still have a valid lemon law claim. You can file your own complaint at SaferCar.gov and check for updates on the NHTSA database.
The 2024 Tesla Model X has generated 17 NHTSA complaints and has 8 active recalls. If your 2024 Tesla Model X has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Tesla pays all attorney fees when we prevail. You pay nothing.
The 2024 Tesla Model X has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “It was a windy day I was driving to work I was only driving max 14 mph and there were leaves flying due to the wind and without any warning the phanto…”
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Tesla Model X has 3 NHTSA complaints for this defect type. Owner reports include: “I am reporting a potential safety issue with my Tesla Model X. When the vehicle is placed in reverse with the steering wheel turned to full lock, it u…”
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Tesla Model X include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle we’ve …”
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2024 Tesla Model X have reported harsh shifting, shuddering, slipping, and transmission warning lights. 1 NHTSA complaint have been submitted for this defect category. Owner reports include: “Tesla remotely blocks a car powertrain without warning if a service invoice wasn’t paid before leaving a service center. This poses a safety risk beca…”
Suspension problems affect vehicle handling and ride quality. For the 2024 Tesla Model X, reported issues include clunking noises, premature wear, and handling instability. With 1 NHTSA complaint on record, this defect has a documented pattern. Owner reports include: “The vehicle experienced serious drive control failures on three separate dates: September 21, 2024; October 2, 2024; and July 26, 2025. On each occasi…”
The following 8 recalls have been issued for the 2024 Tesla Model X by the NHTSA or Tesla. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect: See NHTSA database for details.
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-00-003.
Component: SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Defect: See NHTSA database for details.
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-00-008.
Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Defect: See NHTSA database for details.
Risk: An unlatched hood can fully open, obstructing the driver’s view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-00-012.
Component: EXTERIOR LIGHTING:HEADLIGHTS
Defect: See NHTSA database for details.
Risk: Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-00-017.
Component: AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION
Defect: See NHTSA database for details.
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-20-001.
Component: BACK OVER PREVENTION:SOFTWARE
Defect: See NHTSA database for details.
Risk: A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March
Component: AIR BAGS
Defect: See NHTSA database for details.
Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-25-20-001.
Component: STEERING: STEERING WHEEL/HANDLE BAR
Defect: See NHTSA database for details.
Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-23-20-005.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Tesla Model X:
Once the presumption is triggered, the burden shifts to Tesla to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Tesla must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Tesla Model X qualifies as a lemon under California law, Tesla may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Tesla a reasonable opportunity to fix the defect. Visit different authorized Tesla dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Tesla pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Tesla a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Tesla is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Tesla Model X has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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