NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 185 complaints against the 2024 Tesla Model 3. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Tesla Model 3 complaints directly on the NHTSA complaint database.
The 2024 Tesla Model 3 has generated 370 NHTSA complaints and has 4 active recalls. If your 2024 Tesla Model 3 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Tesla pays all attorney fees when we prevail. You pay nothing.
The 2024 Tesla Model 3 has generated 88 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “When there’s heavy rain, the horn is muffled very badly you can barely hear it.” (NHTSA Complaint #11704483)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Tesla Model 3 has 32 NHTSA complaints for this defect type. Owner reports include: “I continue to experience phantom “forward collision avoidance” warnings. Tesla has looked at this several times, even once charging me $60 to clean the cameras (should be under warranty in my opinion). Latest response to problem: known issue, no known hardware cause. In other words live with it. They even suggested buying FSD package at $1200/yr as a solution! One more than one occasion the TACC and Autosteer disengaged with traffic behind me. Very scary.” (NHTSA Complaint #11720733)
The 2024 Tesla Model 3 has generated 32 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The push type turn signals for the model 3 almost caused when accident when I had to enter and exit a roundabout. The orientation wasn’t clear and I was trying to signal to not exit instead – another car misunderstood my intent. this miscommunication lead to a close call. I’ve been driving for over 20 years – this is an unsafe implementation of something basic.” (NHTSA Complaint #11692963)
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2024 Tesla Model 3 include pulling, vibration, loss of power steering, and electronic steering warnings. 24 NHTSA complaints have been filed in this category. Owner reports include: “I am leasing a 2024 Tesla Model 3. The vehicle has a steering column defect that was previously acknowledged and temporarily repaired by Tesla Service. Within days, the issue returned. Tesla has now informed me that the steering column has a known design flaw, that replacement parts are still in development, and that any repair attempted now would fail. Despite this, I am being asked to continue driving the vehicle until at least January. This defect affects the steering system, a critical safety component, and raises serious concerns regarding vehicle control and driver safety. Tesla has not offered a loaner vehicle or alternative transportation while awaiting a permanent fix. I believe this vehicle is unsafe to operate and am reporting this as a safety-related defect in the steering system.” (NHTSA Complaint #11704744)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Tesla Model 3 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 24 NHTSA complaints have been filed for this category. Owner reports include: “To Whom It May Concern, I am submitting a formal safety complaint regarding a potentially dangerous defect in my 2024 Tesla Model 3. Unlike traditional vehicles that use a dedicated horn assembly, this model relies on the external speaker system as its horn. While this may function under normal conditions, during rain or heavy moisture the speaker becomes saturated with water, causing the horn’s output to become extremely quiet and ineffective. This is a serious safety concern. The horn is a primary means of warning surrounding drivers and pedestrians of danger, especially in poor weather conditions, where visibility is already compromised. Ironically, during heavy rain when a horn is most needed it becomes significantly quieter and nearly unusable. I have personally experienced this issue multiple times, and it poses a clear risk to myself and other road users. I believe this design presents a safety defect because: The horn does not function at full volume when wet. The speaker-based horn assembly is exposed to moisture and not adequately protected. Drivers may be unable to alert surrounding traffic during hazardous weather conditions. No warning is provided to the driver that the horn is impaired. I request that the NHTSA investigate whether the use of a speaker-based horn system without adequate waterproofing meets federal motor vehicle safety standards, and whether Tesla should issue a service bulletin, recall, or design modification to restore safe horn functionality regardless of weather conditions. Thank you for your attention to this matter. I am willing to provide photos, videos, or further documentation if needed.” (NHTSA Complaint #11700777)
The following 4 recalls have been issued for the 2024 Tesla Model 3 by the NHTSA or Tesla. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: AIR BAGS:SIDE/WINDOW:THORAX
Defect: See NHTSA database for details.
Risk: Without a deflector, the air bag may deploy improperly, increasing the risk of injury during a crash.
Remedy: Tesla service replaced the side air bag, free of charge. The affected vehicle was repaired April 12, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-13-001.
Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Defect: See NHTSA database for details.
Risk: An unlatched hood can fully open, obstructing the driver’s view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-00-012.
Component: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Defect: See NHTSA database for details.
Risk: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-00-018.
Component: BACK OVER PREVENTION:SOFTWARE
Defect: See NHTSA database for details.
Risk: A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Tesla Model 3:
Once the presumption is triggered, the burden shifts to Tesla to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Tesla must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Tesla Model 3 qualifies as a lemon under California law, Tesla may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Tesla a reasonable opportunity to fix the defect. Visit different authorized Tesla dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Tesla pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Tesla a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Tesla is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Tesla Model 3 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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