NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 14 complaints against the 2021 Subaru Impreza. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Subaru Impreza complaints directly on the NHTSA complaint database.
The 2021 Subaru Impreza has generated 28 NHTSA complaints and has 2 active recalls. If your 2021 Subaru Impreza has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Subaru pays all attorney fees when we prevail. You pay nothing.
The 2021 Subaru Impreza has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Went to my car this morning and the windshield was cracked on the top center from the edge of the windshield to around where the rear view mirror is. This crack was not there last night when I parked my car. And there was no accident/damage to the windshield before this morning.” (NHTSA Complaint #11513829)
The 2021 Subaru Impreza has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The contact owns a 2021 Subaru Impreza equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: P205/55/R16, DOT Number: A3T2WC892420. The contact stated while driving approximately 30 MPH, she heard a loud abnormal noise and the vehicle started pulling to the right. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. While inspecting the vehicle, she noticed that the passenger’s side front tire had blown out and that the rim was damaged. The contact called AAA Roadside Assistance who was able to replace faulty tire with spare tire. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side tire and rim replaced. The vehicle was not repaired. The tire manufacturer had been informed of the failure. The failure mileage was approximately 1,700.” (NHTSA Complaint #11448665)
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2021 Subaru Impreza include pulling, vibration, loss of power steering, and electronic steering warnings. 4 NHTSA complaints have been filed in this category. Owner reports include: “New lease beginning in March 2021. The steering column is erratically loose, noticeable at highway speed in April 2021, accompanied by slight swerve. Subaru dealer (cityside) begrudgingly assessed and found it needed alignment Aligned. Steering column now again erratically loose, less so than before, but still disconcerting, and accompanied by slight swerve. Does not feel safe to drive at highway speed.” (NHTSA Complaint #11424277)
Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2021 Subaru Impreza has 2 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “The contact owned a 2021 Subaru Impreza. The contact stated that while stopped at a red light, another vehicle crashed into the rear of the vehicle. The force of the impact caused the contact to hit another vehicle which then caused that vehicle to also hit another vehicle; in total, four vehicles were involved in the accident. The contact’s air bags did not deploy upon impact. The contact was taken to hospital via an ambulance where they were treated for a nasal fracture. The contact also suffered additional bruises to the face, both arms and right upper thigh. During a recent surgery for an appendix removal, the contact’s surgeon discovered bruising on the contact’s colon; likely caused by the accident. The driver that caused the collision claimed to have suffered from a seizure which caused the accident; that driver did not suffer any physical injuries. The whereabouts of the other two drivers involved in the accident were unknown. A police report was filed. The contact’s vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.” (NHTSA Complaint #11613846)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2021 Subaru Impreza has 2 NHTSA complaints for this defect type. Owner reports include: “The Eye Sight front collision warning did a hard brake going 55 mph when a car was well ahead of me slowing down to turn right. I was almost rear ended by the car behind me. This isn’t the first time it’s happened” (NHTSA Complaint #11516020)
The following 2 recalls have been issued for the 2021 Subaru Impreza by the NHTSA or Subaru. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Defect: See NHTSA database for details.
Risk: A separated control arm may cause the tire to contact the wheel well, resulting in a loss of control and increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the repair is complete. Dealers will inspect and replace the control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru’s number for t
Component: POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
Defect: See NHTSA database for details.
Risk: A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.
Remedy: Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began February 12, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru’s number for this recall is WRA-21.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Subaru Impreza:
Once the presumption is triggered, the burden shifts to Subaru to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Subaru must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Subaru Impreza qualifies as a lemon under California law, Subaru may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Subaru a reasonable opportunity to fix the defect. Visit different authorized Subaru dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Subaru pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Subaru a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Subaru is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 Subaru Impreza has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
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