NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 13 complaints against the 2025 Mini Countryman. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2025 Mini Countryman complaints directly on the NHTSA complaint database.
The 2025 Mini Countryman has generated 14 NHTSA complaints and has 2 active recalls. If your 2025 Mini Countryman has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Mini pays all attorney fees when we prevail. You pay nothing.
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2025 Mini Countryman has generated 3 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.” (NHTSA Complaint #11634862)
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2025 Mini Countryman has generated 2 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle produces a distinct clunk/release sensation, as if braking force is abruptly released just before stopping. This creates an unexpected weight-shift and inconsistent stopping behavior. The condition has occurred consistently since approximately 4,000 miles and has persisted through multiple dealer service visits. Physical inspection shows progressive circumferential rotor banding, pitting, and corrosion on all four wheels that does not clear with normal driving. This indicates the brake pads are failing to make uniform contact with the rotors, compromising the integrity of the vehicle’s primary safety system. The dealer has acknowledged the symptoms but has declined Integrated Brake (IB) Module–related repair, stating the VIN is not currently flagged for recall. However, these symptoms are materially consistent with the failure modes described in NHTSA recalls 24V-104 and 24V-697 involving the Integrated Brake Module on this platform. Despite three documented repair attempts (October 2025 – December 2025), the manufacturer has failed to rectify the underlying mechanical defect. Due to the unpredictable braking behavior and visible degradation of the braking components, I have limited the vehicle’s use and do not consider it safe for highway or emergency braking situations.” (NHTSA Complaint #11709327)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Mini Countryman include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The vehicle remains available for inspection.” (NHTSA Complaint #11715345)
The 2025 Mini Countryman has generated 1 NHTSA complaint for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Not even 2 months from vehicle being purchased had to replace 2 tires and then 5 months later tire comes completely of the axel while driving on a highway and caused an accident were vehicles was declared total” (NHTSA Complaint #11702821)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Mini Countryman include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.” (NHTSA Complaint #11699042)
The following 2 recalls have been issued for the 2025 Mini Countryman by the NHTSA or Mini. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: AIR BAGS:SIDE/WINDOW:THORAX
Defect: See NHTSA database for details.
Risk: A detached armrest can strike a rear seat occupant or prevent the thorax air bag from deploying properly, increasing the risk of injury.
Remedy: Dealers will replace the left and right rear side door panels, free of charge. The vehicles have not been sold from dealer inventory and therefore no owner letters will be mailed. Owners may contact BMW customer service at 1-800-525-7417.
Component: ELECTRONIC STABILITY CONTROL (ESC)
Defect: See NHTSA database for details.
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2025 Mini Countryman:
Once the presumption is triggered, the burden shifts to Mini to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Mini must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2025 Mini Countryman qualifies as a lemon under California law, Mini may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Mini a reasonable opportunity to fix the defect. Visit different authorized Mini dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Mini pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Mini a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Mini is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2025 MINI Countryman has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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