NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has not yet received complaints specific to the 2023 Lexus RX. However, this does not mean the vehicle is free from defects. Complaint data often lags behind real-world issues, and many vehicle owners experience problems before they are widely reported. If you are experiencing recurring issues with your 2023 Lexus RX, you may still have a valid lemon law claim. You can file your own complaint at SaferCar.gov and check for updates on the NHTSA database.
The 2023 Lexus RX has generated 105 NHTSA complaints and has 2 active recalls. If your 2023 Lexus RX has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Lexus pays all attorney fees when we prevail. You pay nothing.
The 2023 Lexus RX has generated 25 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “I WAS DRIVING AND MY SUNROOF EXPLODED FROM THE INSIDE. GLASS WAS FACING UP AND THERE IS NO VISIBLE SIGN OF ANYTHING HITING THE SUNROOF FROM ABOVE…”
The 2023 Lexus RX has generated 16 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Vehicle: 2023 Lexus RX350 (Certified Pre-Owned) Ownership Duration: ~3 months Incident Description On February 1, 2026, the sunroof glass of my vehicl…”
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Lexus RX include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 10 NHTSA complaints have been filed for this category. Owner reports include: “The 2023 Lexus RX-350 has had complete 12 volt battery failure twice in the last year. The hybrid battery charging procedure for the 12 volt battery i…”
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2023 Lexus RX have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 10 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “When removing foot from gas pedal the rpm shoot up to almost 4k instead of switching to EV mode or dropping to 1k rpm’s. This has scared my wife caus…”
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2023 Lexus RX have reported harsh shifting, shuddering, slipping, and transmission warning lights. 6 NHTSA complaints have been submitted for this defect category. Owner reports include: “[XXX] ’s my wife we’re driving in Sacramento.The vehicle was stopped at a traffic signal waiting for the light to change. Suddenly, without warning th…”
The following 2 recalls have been issued for the 2023 Lexus RX by the NHTSA or Lexus. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: STEERING:COLUMN
Defect: See NHTSA database for details.
Risk: A deactivated driver’s air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota’s number for this recall is 25TA02. Lexus’ number for this recall is 25LA02.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota’s numbers for this recall are 25TB13 and 25LB06. Subaru’s number for this recall is WRE25.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Lexus RX:
Once the presumption is triggered, the burden shifts to Lexus to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Lexus must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Lexus RX qualifies as a lemon under California law, Lexus may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Lexus a reasonable opportunity to fix the defect. Visit different authorized Lexus dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Lexus pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Lexus a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Lexus is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Lexus Rx has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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