NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 52 complaints against the 2024 Kia EV6. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Kia EV6 complaints directly on the NHTSA complaint database.
The 2024 Kia EV6 has generated 108 NHTSA complaints and has 2 active recalls. If your 2024 Kia EV6 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Kia pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Kia EV6 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 26 NHTSA complaints have been filed for this category. Owner reports include: “* Per paperwork from the car dealer, the ICCU failed along with a 3way valve assembly and a fuse blew. * While driving, the car went into a limp mode greatly limiting its maximum speed. * I was afraid to continue driving it and had the car towed to the KIA dealership. * It took exactly a month for it to be repaired. * The dealership kept the failed parts. * No warning lamps until the failure occurred. * When the failure happened a warning message stated “Check electric vehicle system!” and a battery symbol turned red. *Since it was taking what seemed like a long time for repair, I contacted Kia-Customer-Care and they assigned case number 25902713.” (NHTSA Complaint #11724808)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Kia EV6 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 14 NHTSA complaints have been filed for this category. Owner reports include: “The driver (my wife) was operating the Kia EV6 (with approximately 10,000 miles) when the vehicle suddenly experienced a severe loss of motive power. While driving, a warning message appeared on the dashboard indicating an issue with the power supply. Immediately after, the vehicle forced itself into “turtle mode,” severely restricting the maximum speed to 20 mph and refusing to accelerate further. This sudden, unexpected deceleration on an active roadway put the driver at a significant risk of a rear-end collision. The driver managed to slowly navigate the vehicle back to our residence at a maximum speed of 20 mph, which was extremely hazardous. Shortly after safely parking at the residence, the vehicle experienced a complete electrical failure. It would no longer start, could not be shifted into neutral, and ultimately had to be dragged onto a flatbed tow truck by roadside assistance because the wheels were locked. The vehicle was towed to an authorized Kia dealership, where it is currently undergoing diagnosis and inspection for what is heavily suspected to be a total failure of the Integrated Charging Control Unit (ICCU) and 12-volt battery system. The vehicle and the failed components are currently at the dealership and are available for inspection upon request. Note: This catastrophic power loss occurred just weeks after the vehicle was in the shop for nearly a month to have its entire high-voltage battery pack replaced due to severe range degradation, marking the second major electrical system failure on this vehicle.” (NHTSA Complaint #11721858)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Kia EV6 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 10 NHTSA complaints have been filed for this category. Owner reports include: “After starting the car, a message displayed on dashboard “Check Electrical System.” I tried driving the car out of the garage and then a message displayed to the effect of “Stop the car and check battery.” I called the dealer and they said to have the car towed to them. After having the car towed to the dealer, they ended up replacing the Integrated Charging Control System (ICCU) and fuse. The danger is that the failure of this ICCU part could cause immediate loss of power when driving. Luckily, that didn’t happen to me since I was only creeping slowly out of my garage.” (NHTSA Complaint #11725422)
The 2024 Kia EV6 has generated 10 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “I am reporting suspected odometer fraud and misreported mileage/VIN/title data by Greenway Kia North (Longwood, FL) involving my 2024 Kia EV6 GT-Line (VIN: [XXX] ) and my 2017 Audi Q5 trade-in. These actions appear to violate the Federal Odometer Act (49 U.S.C. § 32705 and 327 and Florida title/odometer laws. After attempts to resolve the matter, I issued a rescission and statutory-demand notice on Nov. 8; the dealer provided no adequate response. Title/Registration Misrepresentation: My Audi Q5 (dark blue) was submitted to FLHSMV as “Monsoon Gray.” The EV6 (Aurora Black Pearl) was submitted as “Blue.” I verbally corrected both errors at signing; the dealer ignored them, and the false data was transmitted to the State and later reported through Carfax. This indicates intentional or reckless submission, not clerical error. Odometer Fraud: The dealer certified 131 miles on the Odometer Disclosure Statement, though I informed them the mileage was higher. Post-purchase evidence shows the certification was false. Documented travel from Dec 29–Jan 4 totals ~546 miles. Charging records (49.2 kWh on Dec 30; 63 kWh on Jan 2) indicate regular use inconsistent with a 131-mile vehicle. On Jan 4, the dashboard displayed 965 miles; Carfax recorded 1,206 miles. If delivery mileage were truly 131, the vehicle would show ~677 miles minimum—yet readings were 965–1,206 miles, proving the EV6 had approximately 413–660 miles at delivery. Willfulness Indicators: I verbally corrected mileage and color errors; the dealer ignored the corrections, submitted false disclosures, and provided only a thumb drive instead of paper contracts, preventing immediate verification. Carfax confirms incorrect DMV data originated from dealer submissions. Requested NHTSA Action: Investigate for violations of the Federal Odometer Act, audit the dealer’s odometer/title practices for a possible pattern, pursue civil/criminal enforcement if warranted, and refer to DOJ as appropriate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11703544)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Kia EV6 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 8 NHTSA complaints have been filed for this category. Owner reports include: “I purchased this vehicle just over a year ago as a CPO model with only 8,000 miles on it. It now has just over 23,000 miles. In this short time of ownership, it has been back to the dealership 3 separate times for serious EV system issues. The first visit involved a software update intended to correct a 12-volt charging issue that could prevent the vehicle from charging and potentially cause ICCU failure. Shortly after that update, the 12-volt battery failed, despite being <18 months into service, completely bricking the vehicle and leaving me stranded waiting for a tow. The battery was replaced under warranty. Less than 2 months later, while >30 miles from home, the vehicle displayed a “Check Electrical System Failure” warning. I was able to limp-mode the car back to the dealership. I am now being told that the main EV battery has failed and must be replaced, possibly also the ICCU. The dealership cannot provide a firm timeline for repairs; parts availability could mean anywhere from 2 weeks to 4 months without the vehicle. This pattern of failures raises serious concerns about the reliability and safety of the EV6. Repeated electrical system issues create a very real risk of being stranded unexpectedly, potentially in unsafe situations such as on the side of a highway. To date, I have already lost four days of use due to service repairs, and I now face being without the vehicle for an extended and uncertain period. While a loaner vehicle is being provided, I will incur fuel expenses at a time of rising gas prices, undermining the financial rationale for purchasing an EV. Meanwhile, I continue making payments on a vehicle I cannot use, which is depreciating in value. I understand that new technology carries some risk. However, despite prior updates and even a model refresh, the ICCU issue appears unresolved, and Kia does not seem to have a clear root cause identified. For a vehicle marketed on innovation and dependability, this experience has indicated otherwise.” (NHTSA Complaint #11721903)
The following 2 recalls have been issued for the 2024 Kia EV6 by the NHTSA or Kia. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect: See NHTSA database for details.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters are expected to be mailed April 29, 2024. Owners may contact Kia customer service at 1-800-333-4542.
Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect: See NHTSA database for details.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia’s numb
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Kia EV6:
Once the presumption is triggered, the burden shifts to Kia to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Kia must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Kia EV6 qualifies as a lemon under California law, Kia may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Kia a reasonable opportunity to fix the defect. Visit different authorized Kia dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Kia pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Kia a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Kia is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Kia Ev6 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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