NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 60 complaints against the 2019 Honda Pilot. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2019 Honda Pilot complaints directly on the NHTSA complaint database.
The 2019 Honda Pilot has generated 1612 NHTSA complaints and has 11 active recalls. If your 2019 Honda Pilot has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Honda pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2019 Honda Pilot include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 170 NHTSA complaints have been filed for this category. Owner reports include: “Because the front camera has malfunctioned, all electronic warnings are permanently displayed on dash upon start of car, including Engine light and Brake system warnings. Although the camera is the only only thing that has actually failed, the warning systems are no longer available to accurately display all other malfunctions of the car which would prove dangerous should a system failure actually occur, as I would not know the difference. I have had the car in to the dealer several times to make sure the engine is in fact ok, but I cannot afford the $2000 to repair the camera just so the warning lights will go off. It is unsafe that the accuracy of the Honda Pilot’s warning systems are impacted. This appears to be an issue specifially with 2019 Honda Pilots as i have found numerous reports online and social media forums with the exact same complaints.” (NHTSA Complaint #11720164)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2019 Honda Pilot have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 166 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “When my Pilot is stopped and the engine idles off, you should be able to take your foot off the brake and it start back up. My engine continuously shuts down completely when I take my foot off of the gas and multiple alert lights on the dash come on. About 70% of the time, I can shut the car off completely, breathe a second and then press the ignition button and the car will restart. Now, increasingly it stalls completely and will not crank for several minutes. I have had this happen more than once at busy intersections and once while stopped in traffic on an interstate. I had to put my hazard lights on so cars would go around me. I have taken it to the Honda dealer a couple of times just for this and they say there is nothing showing to be fixed and there is nothing they can do to fix it. They only told me to remember to press the button to turn the feature off. Yes, I know that’s possible but I’m a busy mom and I often forget. What is the point of having the feature if it continuously stalls out? I have searched this problem on the internet and I’ve seen other Pilot owners have had the same problem. Any help you can offer would be appreciated.” (NHTSA Complaint #11724399)
The 2019 Honda Pilot has generated 140 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The back up camera image is distorted with yellow, purple and green colors that make distinguishing objects difficult. This makes striking persons or objects much more likely. This is not an intermittent problem but a constant one. The dealer will not remedy the issue without charging a substantial amount (over $600). This should be the subject of a recall.” (NHTSA Complaint #11708683)
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2019 Honda Pilot has generated 138 NHTSA complaints for this defect category. Owner reports include: “The contact owns a 2019 Honda Pilot. The contact stated that while having an oil change, the technician informed the contact that there was an abnormal gasoline odor inside the engine oil. The contact stated that there had been a failure since the fuel pump was replaced under recall. The vehicle was taken to a dealer, and the dealer stated that the issue was normal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.” (NHTSA Complaint #11717126)
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2019 Honda Pilot has generated 114 NHTSA complaints for this defect category. Owner reports include: “Emission system problem light is on. It says that there is a problem with fuel injector. Low power when accelerating. Engine is working harder than before given low efficiency.” (NHTSA Complaint #11722685)
The following 11 recalls have been issued for the 2019 Honda Pilot by the NHTSA or Honda. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is T89.
Component: ELECTRICAL SYSTEM:SOFTWARE
Defect: See NHTSA database for details.
Risk: A delayed or inoperative rearview camera display can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may conta
Component: STRUCTURE:BODY:HOOD
Defect: See NHTSA database for details.
Risk: A hood that opens while driving can obstruct the driver’s view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is PBV.
Component: TIRES
Defect: See NHTSA database for details.
Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda’s number for this recall is UA2.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect: See NHTSA database for details.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Component: STRUCTURE:BODY
Defect: See NHTSA database for details.
Risk: In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Ho
Component: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Defect: See NHTSA database for details.
Risk: Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Remedy: Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners m
Component: STRUCTURE:BODY:ROOF AND PILLARS
Defect: See NHTSA database for details.
Risk: In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Remedy: Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is D3D.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2019 Honda Pilot:
Once the presumption is triggered, the burden shifts to Honda to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Honda must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2019 Honda Pilot qualifies as a lemon under California law, Honda may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Honda a reasonable opportunity to fix the defect. Visit different authorized Honda dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Honda pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Honda a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Honda is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2019 Honda Pilot has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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