NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 43 complaints against the 2018 Honda Pilot. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2018 Honda Pilot complaints directly on the NHTSA complaint database.
The 2018 Honda Pilot has generated 824 NHTSA complaints and has 5 active recalls. If your 2018 Honda Pilot has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Honda pays all attorney fees when we prevail. You pay nothing.
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2018 Honda Pilot have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 124 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “While driving, the vehicle just stopped. Tried to navigate to get to side of the road, but ended up stuck in the middle of the lane, in the middle of the road. My pilot also has some sort of lock, so I could not put it in neutral to be pushed out of oncoming traffic. Tried to jump start but the battery was fine. Road side assistance took 3 hours to come and tow us. Once at a dealership, diagnostics was run, starter was checked. But turns out the engine had ceased. The vehicle had randomly not started back up when the eco shut the car off when the brakes were pushed down, but this was extreme! Very dangerous! I regularly change my oil, only use synthetic oil and have my car serviced, fluids topped off. I have been on the wait list for the fuel recall, but Honda on Gilbert, in Gilbert, AZ does not answer calls, call back, or offer rentals for recalls. But this situation was scary and unacceptable. There is other recalls for the 2018 Honda Pilot for engines ceasing up. This is poor workmanship for Honda. Yes, this has been confirmed. My vehicle is currently had Honda Superstition Springs in Mesa, AZ, because I did not trust to go back to Honda Gilbert to timely correct the issues or communicate. Yes, You can inspect the vehicle. Engine ceasing while driving put my self and others at risk. No warnings.” (NHTSA Complaint #11694581)
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2018 Honda Pilot has generated 104 NHTSA complaints for this defect category. Owner reports include: “The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the issue had prevented her from renewing the vehicle registration in the State of California. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.” (NHTSA Complaint #11672557)
The 2018 Honda Pilot has generated 66 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Reporting recall for crankshaft connecting rod bearing and the fuel pump. Notified Jan. and Feb. 2024. Have called many times. “Never had the parts”. “Not on the list to be called”. “Recall not on list to be called”. “No suitable appointment time available. Will call when they have one.” Left messages. Have never gotten called! Frustrated. Almost 2 years. What do I do?? Seriously, do I need a lawyer or what. Lately the car seems to hesitate. Kind of a rocking sensation while driving. Is that from the fuel pump that should have been replaced more than a year ago?? Recall issued 11/9/2023” (NHTSA Complaint #11694155)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2018 Honda Pilot have reported harsh shifting, shuddering, slipping, and transmission warning lights. 58 NHTSA complaints have been submitted for this defect category. Owner reports include: “The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced a TSB; however, the VIN was not associated. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 87,443.” (NHTSA Complaint #11725356)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2018 Honda Pilot have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 46 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “Start stop system would not restart vehicle. Came to a stop at a stoplight. Engine stopped with system engaged. Let go of brake to creep up in traffic and the engine did not restart. Warning on Dash told me to place vehicle in park and restart. It took a couple of tries to restart . The vehicle eventually did restart.” (NHTSA Complaint #11657621)
The following 5 recalls have been issued for the 2018 Honda Pilot by the NHTSA or Honda. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: STRUCTURE:BODY:HOOD
Defect: See NHTSA database for details.
Risk: A hood that opens while driving can obstruct the driver’s view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is PBV.
Component: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Defect: See NHTSA database for details.
Risk: Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Remedy: Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners m
Component: SEATS
Defect: See NHTSA database for details.
Risk: In the event of a crash, if the seat does not remain secured to the floor, the seat occupant has an increased risk of injury.
Remedy: Honda will notify owners, and dealers will replace the driver seat frame assembly in Acura MDX vehicles, and replace the driver and front passenger seat slide rail frames in Honda Pilot and Ridgeline vehicles, free of charge. The recall began May 30, 2018. Owners may contact Honda customer service
Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Defect: See NHTSA database for details.
Risk: A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Remedy: Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect: See NHTSA database for details.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2018 Honda Pilot:
Once the presumption is triggered, the burden shifts to Honda to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Honda must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2018 Honda Pilot qualifies as a lemon under California law, Honda may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Honda a reasonable opportunity to fix the defect. Visit different authorized Honda dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Honda pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Honda a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Honda is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2018 Honda Pilot has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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